Collision Center Customer Service Representative

4 weeks ago


Cordova, Tennessee, United States DeSoto Collision Center Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at DeSoto Collision Center. As a key member of our team, you will be responsible for providing exceptional customer service to our clients throughout the repair process.

Key Responsibilities
  • Manage customer interactions and provide timely responses to inquiries and concerns.
  • Coordinate with customers to schedule repairs and ensure seamless communication throughout the process.
  • Process customer payments and maintain accurate accounts receivable records.
  • Assist with administrative tasks, including data entry, billing, and filing.
  • Provide general administrative support to the Manager and Estimator positions.
Requirements
  • Valid driver's license.
  • Minimum of two years of related customer service experience.
  • Demonstrated computer/software proficiency.
  • Excellent sales abilities and overall communication skills.
  • Demonstrated detail orientation and ability to manage multiple tasks simultaneously.
  • Predictable and reliable attendance required.
What We Offer

DeSoto Collision Center offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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