Collision Repair Estimator

3 days ago

Cordova, Tennessee, United States DeSoto Collision Center Full time
About DeSoto Collision Center

We are a locally owned, family business serving the Southeastern Tennessee and North Mississippi areas. Our mission is to provide top-notch auto body repairs and exceptional customer service.

Job Description

The Collision Center Estimator is a key member of our team, responsible for capturing every viable job that enters our building. This role involves writing accurate estimates and following the vehicle progress through the repair process. The successful candidate will be responsible for educating customers about the repair process, keeping them informed, and filing updated records.

Key Responsibilities
  • File Management and DRP Compliance: Ensure all files are up to date and accurate per DRP guidelines.
  • Customer Communication: Follow DCC policies for updating customers throughout the repair process.
  • Parts: The CSM may perform part searches and place orders if needed.
  • Organized and Safe Work Environment: Keep their workspace clean and organized, adhere to DCC dress code, and wear proper safety equipment when necessary.
  • Sales: Encourage customers to leave or schedule their vehicles for repair. Prepare complete and accurate estimates to minimize supplements.
  • Team Engagement: Active participant in morning meetings, aware of sublet repairs and status of their customers' vehicles. Communicate issues or concerns to team members to resolve problems.
Requirements
  • Valid Driver's License
  • Reliable attendance required
  • Excellent verbal and written communication skills
  • Knowledge of insurance procedures and requirements
  • Efficient in estimating systems (CCC1)
  • Able to write accurate repair estimates
  • Ability to manage multiple projects in a fast-paced environment
  • Commitment for continued learning (I-Car)
Benefits

This is a full-time position with a competitive salary and opportunities for growth and development.

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