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Customer Service Representative

2 months ago

Cordova, Tennessee, United States Anserfone Full time
Job Description

**About Anserfone**

Anserfone is a leading provider of customer service solutions for various businesses, including medical offices, apartment complexes, and professional services.

**Job Summary**

We are seeking a highly skilled and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients' customers, handling incoming calls, and resolving customer inquiries in a professional and timely manner.

**Key Responsibilities**

  • Provide friendly and professional support to customers via phone
  • Handle customer inquiries and resolve issues in a timely and efficient manner
  • Use excellent communication skills to ensure customer satisfaction
  • Work in a fast-paced call center environment
  • Meet or exceed performance metrics and quality standards

**Requirements**

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a team environment
  • Strong computer skills and typing ability
  • Availability to work a variety of shifts, including weekends

**What We Offer**

  • Competitive hourly rate of $16
  • Opportunity to work in a dynamic and growing company
  • Professional development and training opportunities
  • Flexible scheduling and work-life balance

**How to Apply**

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.