Customer Service Representative
4 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships with clients? As a Customer Service Representative at Massage Envy, you'll have the opportunity to make a real difference in people's lives while growing your career in a dynamic and supportive environment.
Key Responsibilities:
- Provide outstanding customer service and ensure every client feels valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
- Competitive base pay plus bonuses and incentives
- Employer-paid healthcare, including medical, dental, and vision plans
- Matching 401(k) and paid time off for full-time employees
- Employee Assistance Program and in-depth product and service training
- 20% off all products
Requirements:
- High school diploma or equivalent and previous retail or sales experience (preferred)
- Critical thinking, excellent math and computer skills, and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
About Us:
At Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Our trained leadership is invested in your success, and we offer award programs to recognize and reward our team members.
We're a caring community that strives to celebrate individuality and share knowledge. If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.
", "lang_code": "en-US"}-
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