Insurance Operations Specialist

1 day ago


Madison, Wisconsin, United States Rural Mutual Insurance Full time
Job Overview

Rural Mutual Insurance is seeking a skilled Insurance Operations Specialist to join our dedicated team. As a key member of our operations team, you will play a vital role in ensuring the accuracy and efficiency of our insurance policy processing and billing procedures.

Key Responsibilities
  • Manage policy transactions by reviewing new business, changes, and renewals based on established guidelines.
  • Review and apply premium payments and reconcile accounts.
  • Accurately complete service requests, including entering information into our computer system in a timely manner.
  • Work with underwriting staff to resolve coverage questions.
  • Respond to inquiries from agents, customers, and third parties regarding policy or billing via various channels.
  • Maintain an acceptable productivity and quality level by working with your manager to understand processes and procedures.
Requirements
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Proficient in basic accounting principles and PC skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • 5+ years of office experience, preferably in property and casualty insurance.
About Us

Rural Mutual Insurance is a leading insurance company that values its employees and customers. We offer a competitive compensation package, including health, dental, and vision insurance, as well as an employee bonus plan and matching 401k plan.



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