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Senior Infrastructure Specialist

2 months ago


Little Rock, Arkansas, United States Future State Careers Full time

Position Overview:

Future State Careers is on the lookout for a Senior Infrastructure Specialist to join our dynamic team.

Key Responsibilities:

  • Efficiently address client inquiries, ensuring that solutions are sustainable by tackling underlying issues.
  • Keep client documentation precise and up-to-date.
  • Work closely with senior engineers to provide support to designated clients.
  • Act as the primary liaison for clients, conducting regular maintenance sessions.
  • Develop a thorough understanding of clients' systems, operational needs, and technological requirements.
  • Identify potential security vulnerabilities and recommend effective measures.
  • Lead initiatives to enhance infrastructure and utilize technology to improve client operations.

Qualifications:

  • Proven experience in Windows Server management and setup is essential.
  • A minimum of 3 years in a technical role.
  • Exceptional analytical and problem-solving abilities.
  • Understanding of backup principles is advantageous.
  • Preferred: Familiarity with Microsoft Exchange, SQL, Active Directory, IIS, virtualization technologies, LAN/WAN systems, Office 365, Microsoft Azure, and firewall configurations.