Truck Wash Operations Supervisor

1 week ago

Toms Brook, United States Loves Travel Stops & Country Store Full time

Position ID: 445580

Location: Tom's Brook, VA

Welcome to Loves

Where People are the Heart of Our Success

Truck Wash Operations Supervisor

At Loves, our principles extend beyond our name. We seek individuals who embody these values. Our expanding network of travel stops is rapidly growing as we establish ourselves as the leader in highway hospitality.

As a Truck Wash Operations Supervisor, you will play a crucial role in our business by delivering an outstanding customer service experience while assisting the Truck Care General Manager in overseeing the daily operations of the Truck Wash facility.

Your Responsibilities

  • Ensure a safe and clean environment, adhering to safety-first practices to maintain an accident-free workplace.
  • Welcome customers warmly, communicate courteously, and assist them as required.
  • Deliver exceptional customer service and ensure all team members uphold the same standard.
  • Support the Truck Care General Manager in recruiting, hiring, training, evaluating, and mentoring staff.
  • Help manage employee turnover and retention effectively.
  • Conduct exterior washes for commercial vehicles and RVs.
  • Perform wash-related tasks such as changing trailer washouts, applying cleaning agents, and other wash services.
  • Handle accurate invoicing and payment processing for services rendered using billing software.
  • Carry out basic maintenance and repairs on facility equipment.
  • Prioritize the safety and satisfaction of customers, adhering to company safety policies and procedures.

Exceptional Benefits

  • Company-funded tuition assistance program to fuel your growth.
  • Comprehensive Medical/Dental/Vision and Life Insurance Plans.
  • Flexible scheduling options.
  • Career development through our Road to Success Program.
  • On-the-job training opportunities.
  • Competitive weekly pay.
  • Team Member bonus program.
  • Paid holidays.
  • 401(k) plan with matching contributions.
  • Parental leave and adoption assistance.
  • Pet insurance options.
  • Employee Assistance Program.

Physical Demands

  • Regular communication and listening skills are essential.
  • Requires standing and walking, with occasional bending, kneeling, stooping, crouching, crawling, and climbing.
  • Occasional lifting of items up to 75 lbs.
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing these duties, employees may encounter outdoor elements in various weather conditions. There may also be exposure to fumes, particles, moving mechanical parts, and vibrations. The noise level in the work environment can be loud at times, and employees may come into contact with dirt, dust, grease, oil, gas, and concentrated cleaning solutions.

Diversity Commitment

Since its inception, Loves has been dedicated to providing excellent customer experiences and fostering the growth of our Team Members. We cultivate a culture of respect and inclusion, welcoming individuals with diverse experiences, ages, races, genders, sexual orientations, religions, and abilities. We are committed to maintaining a professional environment where everyone feels valued, which in turn promotes diverse perspectives and innovation.

Grow with Loves

As a family-oriented company, we uphold our values and prioritize the success of our people. Our Road to Success Program offers training in leadership and management skills. If you aspire to a management position, we will support your journey. In our merit-based culture, we recognize and reward hard work and innovative ideas. Whether you seek part-time work or aim to advance into a leadership role, at Loves, all paths lead to success.

Loves has been fueling customers' journeys since 1964, driven by innovation and perseverance. Headquartered in Oklahoma City, we employ over 40,000 team members across North America and Europe. Our core business encompasses travel stops and convenience stores, with over 630 locations in 42 states. Loves is committed to providing valuable products and services for professional drivers, fleets, and all customers, while giving back to the communities we serve and maintaining an inclusive workplace.

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