Sales Support Specialist

2 weeks ago


Huntington Beach, California, United States Zero Impact Solutions Full time
Job Overview

We are seeking a dedicated Sales Administrator to provide essential support to our sales team at Zero Impact Solutions. This role is ideal for individuals who are passionate about sustainability and possess a strong work ethic.

Key Responsibilities
  • Conduct research to identify key decision-makers within target properties.
  • Maintain and update the CRM system to ensure accurate sales tracking.
  • Utilize tools such as Slack and Asana for effective communication and reporting.
  • Assist the sales department with various administrative tasks.
  • Foster relationships with existing clients and keep them informed about ongoing projects.
  • Draft correspondence between clients and relevant state organizations.
  • Participate in project calls and contribute to discussions.
  • Conduct site visits as necessary.
  • Support contract management processes.
  • Identify and reach out to potential customers.
  • Address customer inquiries and resolve complaints efficiently.
  • Schedule follow-up appointments to keep clients updated on project developments.
  • Collaborate with sales and engineering teams to monitor project progress.
  • Manage accounts and ensure client satisfaction.
Qualifications
  • Experience in sales, customer service, or related fields is preferred.
  • Familiarity with CRM platforms is essential.
  • Strong ability to build rapport with clients.
  • Attention to detail and organizational skills are crucial.
  • Experience with spreadsheets is advantageous.
  • Excellent negotiation skills.
  • Ability to work under deadlines while maintaining attention to detail.
Education and Experience
  • Proficient in relevant computer applications, including office software.
  • Understanding of sales principles and customer service practices.
  • Knowledge of basic business principles and digital sales platforms.
  • Demonstrated experience in achieving sales targets.
  • Familiarity with renewable energy products is a plus.
Key Skills and Competencies
  • Effective planning and strategizing abilities.
  • Strong persuasive communication skills.
  • Adaptability in a dynamic work environment.
  • Resilience and tenacity in achieving goals.
  • Ability to manage stress and maintain focus.
  • Structured and consistent approach to tasks.


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