Front Desk Representative

4 weeks ago


Woodland, California, United States NSFit, Inc. Full time
Front Desk Associate Job Description

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at NSFit, Inc. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and creating a welcoming atmosphere in our facilities.

Key Responsibilities:
  • Greet and Engage: Greet each member and guest promptly, enthusiastically, and with a smile to create a friendly and positive entrance into the gym.
  • Customer Service: Provide a high level of customer service to all members and effectively resolve issues in a professional and courteous manner.
  • Front Desk Activities: Handle front desk activities, including answering phones, checking-in members, processing payments, and other cash handling activities.
  • Facility Operations: Ensure gym systems and processes are followed, enforce facility rules and regulations, and maintain a clean and safe environment.
Requirements:
  • Customer Service Experience: Previous customer service experience preferred.
  • Communication Skills: Strong communication and customer service skills.
  • Attitude and Passion: Upbeat and positive attitude, with a passion for health and fitness.
  • Computer Proficiency: Basic computer proficiency.
Benefits:
  • Fun Work Environment: Work in a fun and dynamic environment.
  • Free Gym Access: Enjoy free access to our facilities.

Compensation: $16.00 per hour.


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