Pet Groomer Team Lead

5 days ago


Augusta, Georgia, United States Furry Land Augusta Full time
Job Summary

Furry Land Augusta is seeking a skilled and enthusiastic Lead Groomer to join our team. As a Lead Groomer, you will be responsible for providing exceptional grooming services while leading a community that works together for the love of our furry friends.

Responsibilities
  • Onboard new associates and groomers, ensuring their completion of all training requirements and annual safety certifications.
  • Drive our state-of-the-art 2023 Mercedes Sprinter van to scheduled appointments in the Augusta area.
  • Ensure you and your groomers provide professional services including bathing, brushing, trimming, and styling according to customer preferences and breed standards.
  • Develop a local business growth and advertising strategy with other members of Furry Land and oversee its execution.
  • Ensure that the vans being used for mobile grooming are being properly maintained, serviced, and registered.
  • Schedule and manage appointments, ensuring timely arrivals and efficient use of time to maximize productivity.
  • Provide exceptional customer service by addressing client inquiries, addressing concerns, and always maintaining a friendly and professional demeanor.
Requirements
  • Proven experience as a professional pet groomer, with a deep understanding of various grooming techniques, breed-specific cuts, and coat types.
  • Valid driver's license and a clean driving record, with the ability to drive a grooming van safely and efficiently.
  • Passion for working with animals and a demonstrated ability to handle pets of all sizes, temperaments, and breeds.
  • Excellent communication and interpersonal skills, with the ability to build rapport with pet owners and provide outstanding customer service.
  • Strong attention to detail and the ability to consistently deliver high-quality grooming services.
  • Ability to work independently and manage time effectively to meet appointment schedules.
  • Ability to handle and lift all breed sizes.
  • Flexibility to work weekends, holidays, and occasional extended hours based on customer demand.

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