Patient Services Lead
6 days ago
Morrison Healthcare is seeking a Patient Services Lead to join our team. As a Patient Services Lead, you will be responsible for coordinating patient meal service and special requests and needs for the Patient Dining Program. You will ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service.
Key Responsibilities:- Oversee systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
- Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
- Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
- Interact with nursing and evaluate on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
- Be responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
- Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
- Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
- The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
- Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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