Pet Grooming Team Leader

2 weeks ago


Augusta, Georgia, United States Furry Land Augusta Full time
Lead Groomer at Furry Land Mobile Grooming

Furry Land Mobile Grooming is a leading mobile pet grooming company dedicated to providing exceptional pet care services nationwide. As a Lead Groomer, you will play a crucial role in delivering high-quality pet grooming services while leading a team of passionate pet care professionals.

Key Responsibilities
  • Onboard and train new team members and groomers to ensure seamless service delivery
  • Drive a state-of-the-art grooming van to appointments, ensuring timely and efficient service
  • Provide professional pet grooming services, adhering to industry standards and company policies
  • Develop and execute local business growth strategies to increase customer satisfaction and loyalty
  • Oversee grooming van maintenance and repairs to ensure optimal performance
  • Manage appointments and ensure exceptional customer service, meeting or exceeding customer expectations
Requirements
  • Proven experience in pet grooming, with a strong understanding of pet behavior and psychology
  • Valid driver's license and clean driving record, with the ability to drive a large vehicle
  • Passion for working with animals, with a focus on providing exceptional pet care services
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members
  • Attention to detail, with a focus on delivering high-quality services and maintaining a clean and safe working environment
  • Ability to work independently and manage time effectively, with a focus on meeting deadlines and delivering results
  • Flexibility in working hours, with the ability to work varied shifts, including evenings and weekends
  • Certification from a reputable pet grooming school, with a strong understanding of pet grooming techniques and industry standards
  • Previous experience in guest service, with a focus on delivering exceptional customer experiences
  • Supervisory experience in pet grooming, with a strong understanding of team management and leadership principles

If you are passionate about providing exceptional pet care services and leading a team of dedicated professionals, we encourage you to apply for this exciting opportunity.



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