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Administrative Support Specialist

2 months ago

Los Angeles, California, United States Tarzana Treatment Centers Full time

Position Overview: Call Center Administrative Support

The Call Center Administrative Support role is crucial for delivering exceptional service to individuals facing challenges related to substance use, primary healthcare, and mental wellness. This position involves managing a significant volume of both incoming and outgoing communications, as well as accurately collecting and entering client data while assisting with various administrative tasks.

Key Responsibilities:

  • Provide administrative assistance to the designated department
  • Enter and maintain information within the data management system
  • Perform faxing and copying duties as required
  • Prepare and submit precise reports
  • Manage both inbound and outbound communication
  • Collect and record client information in the database
  • Adhere to established communication protocols
  • Collaborate effectively with team members

Qualifications:

  • High School diploma or equivalent (G.E.D.)
  • Preferred: Two years of college education
  • Preferred: Two years of experience in data entry
  • Proficient computer skills are essential
  • Experience with underserved communities is advantageous

About Tarzana Treatment Centers, Inc.:

Tarzana Treatment Centers, Inc. is a dedicated non-profit organization that offers comprehensive behavioral health services, including support for chemical dependency. The organization is committed to fostering an inclusive workplace and adheres to the principles of equal opportunity employment.