Oncology Account Manager
3 weeks ago
Natera is a global leader in cell-free DNA (cfDNA) testing dedicated to oncology, women's health, and organ health. Our mission is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
We are looking for an experienced Associate Clinical Oncology Specialist who can contribute to our team's success in providing exceptional patient care and support. As a member of our team, you will have the opportunity to work with highly dedicated professionals from world-class institutions who share your passion for making a difference in people's lives.
Your Key Responsibilities:
- Collaborate with our Customer Support team to provide timely and effective support to our customers.
- Develop and implement strategies to improve customer satisfaction and retention.
- Provide training and education to our customers on the use of our products and services.
- Analyze customer feedback and data to identify areas for improvement.
- Communicate effectively with our internal teams to ensure seamless execution of customer-facing initiatives.
Benefits:
* Competitive salary range: $110,000-$130,000 USD annually.
* Comprehensive benefits package including medical, dental, vision, life and disability insurance.
* Generous paid time off and holidays.
* Opportunities for professional growth and development within the company.
Natera values diversity, equity, and inclusion in the workplace. We welcome applications from qualified candidates regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status.
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