Account Management Professional

3 weeks ago


Jacksonville, Florida, United States Global Channel Management Full time

We are seeking an Account Management Professional to join our team at Global Channel Management. As a key member of our customer-facing staff, you will be responsible for building strong relationships with clients and providing exceptional service.

About the Role

  • DELIVER OUTSTANDING CUSTOMER EXPERIENCE THROUGH PROACTIVE COMMUNICATION AND TIMELY ISSUE RESOLUTION.
  • DEVELOP AND MAINTAIN A DEEP UNDERSTANDING OF OUR CLIENTS' NEEDS AND PREFERENCES.
  • COLLABORATE WITH INTERNAL TEAMS TO ENSURE SEAMLESS EXECUTION OF CUSTOMER-CENTRIC INITIATIVES.

Requirements

  • MINIMUM 1-3 YEARS OF CUSTOMER SERVICE OR SALES EXPERIENCE IN A FAST-PACED ENVIRONMENT.
  • EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS, WITH ABILITY TO EFFECTIVELY MANAGE MULTIPLE PRIORITIES.
  • STRONG ANALYTICAL AND PROBLEM-SOLVING SKILLS, WITH ATTENTION TO DETAIL AND ABILITY TO MEET DEADLINES.
  • PROFICIENCY IN BASIC COMPUTER SKILLS, INCLUDING MICROSOFT OFFICE AND GOOGLE SUITE.

Estimated Salary

$65,000 - $80,000 per year, based on experience and performance. Comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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