Banquet Houseperson @ Marriott Downtown Syracuse
4 weeks ago
To provide exceptional service to our guests by manually setting up, breaking down, and servicing all meeting rooms in accordance with Crescent Hotels & Resorts high standards of quality.
Key Responsibilities:
- Communicate effectively with the Banquet Manager to ensure seamless execution of events.
- Set up meeting rooms to the specifications of our guests, including transporting equipment and materials.
- Supply and replenish meeting rooms with clean glasses and fresh water.
- Break down meeting rooms after events and return equipment to storage.
- Maintain a clean and organized environment in all meeting rooms and ballrooms.
- Comply with attendance rules and be available to work on a regular basis.
Requirements:
- Ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs.
- Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs.
Performance Standards:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
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