Banquet Houseperson
3 weeks ago
Job Summary:
We are seeking a highly motivated and detail-oriented Banquet Houseperson to join our team at Marriott Downtown Syracuse. As a Banquet Houseperson, you will be responsible for setting up, breaking down, and servicing all meeting rooms in accordance with Crescent high standards of quality.
Key Responsibilities:
• Communicate with supervisors throughout the shift to be aware of the work.
• Set up all meeting rooms to the specifications of the guests, including transporting materials from storage areas to meeting rooms.
• Supply and replenish meeting rooms with clean glasses and fresh water.
• Break down all meeting rooms where meetings have concluded and return to storage closets so the rooms will be available to be reset for the next function.
• Maintain established cleaning schedules of meeting rooms and ballrooms to ensure the rooms stay presentable at all times.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
Requirements:
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs through a crowded room.
• Ability to grasp, lift, and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs.
Performance Standards:
• Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.
• Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.
• Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
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