Customer Service Representative
19 hours ago
Customer Service and Sales Representative
Overview:
We are seeking a highly motivated and self-driven Customer Service and Sales Representative to join our team in East Brunswick, NJ.
This role involves actively engaging with customer prospects to provide tailored solutions, driving top-line revenue growth, customer acquisition, and profitability.
As a key member of our team, you will develop innovative strategies to achieve sales goals and build meaningful connections with our customers.
Responsibilities:
Provide exceptional customer service, addressing customer inquiries and concerns with a positive attitude.
Develop and maintain in-depth knowledge of our company's products and services.
Identify and pursue new business opportunities, generating leads and converting them into sales.
Communicate effectively with customers, highlighting the benefits and features of our products.
Manage and respond to incoming calls, ensuring timely and accurate resolution of customer issues.
Book appointments with customers, maintaining accurate data and follow-up records.
Stay up-to-date with industry trends, best practices, and promotional strategies to enhance sales performance.
Qualifications:
High school diploma or equivalent required.
Minimum one year of experience in customer service or sales, preferably in an inbound/outbound contact center environment.
Excellent verbal and written communication skills, with the ability to multitask and type at least 30 words per minute.
Strong sales and negotiation skills, with a proven track record of meeting or exceeding sales targets.
Ability to work in a fast-paced environment, adapting to changing customer needs and guidelines.
Reliable transportation and a flexible schedule during peak periods.
Subject to background checks and able to work various shifts between 7:30 AM and 11:00 PM, Monday to Sunday (40 hours a week).
Soft Skills Requirements:
Active listening, problem-solving, time management, adaptability, and confidence.
Days of work:
Saturday, Sunday, Monday, plus 2 other days within the week
Hours: 12pm - 9pm
Training: 2 weeks onsite during the week
Hybrid or Work From Home after 60 days
Salary: $20.00 per hour
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