Customer Service Representative

4 hours ago


New Brunswick, New Jersey, United States K9 Resorts East Brunswick Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at K9 Resorts East Brunswick. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring the well-being of our furry guests.

Key Responsibilities
  • Provide a warm and welcoming experience for all clients and their pets.
  • Process check-ins and check-outs, as well as handle reservations and payments.
  • Take custody of pets and ensure their safe and comfortable placement in our facilities.
  • Answer phone inquiries and respond to customer needs in a timely and professional manner.
  • Collaborate with management to maintain a clean and organized environment.
  • Provide tours of our facilities to potential customers and showcase our services.
  • Feed and medicate dogs as needed, and provide personal playtime and elimination breaks.
  • Monitor daycare areas and maintain a safe and healthy environment for all pets.
  • Bathe dogs as required and maintain a high level of sanitation throughout our facilities.
Requirements
  • Proficient computer skills, including knowledge of Microsoft Windows.
  • Excellent written and verbal communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Positive and enthusiastic attitude, with a love for dogs.
  • Well-organized and efficient, with a strong attention to detail.

Some weekend and holiday hours may be required. If you are a motivated and compassionate individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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