Front Office Support Specialist
1 week ago
Family Community Services is seeking a highly organized and detail-oriented Front Office Assistant to support our daily operations. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to maintain confidentiality.
Key Responsibilities:
- Answer phone calls promptly and professionally, directing calls to the appropriate staff member.
- Ensure that all necessary intake and financial forms are completed by clients at their first appointment.
- Check clients in and out, accurately recording any missed or cancelled appointments.
- Collect co-pays and insurance deductibles from clients, maintaining accurate records.
- Interact with clients and visitors in a courteous and professional manner, addressing their concerns and requests in a timely and efficient manner.
- Release confidential information to authorized parties, ensuring compliance with FCS policies and regulations.
- Stay up-to-date on FCS policies, procedures, and regulatory requirements, applying this knowledge to daily tasks.
- Perform other duties as assigned by management.
Requirements:
- High school diploma or equivalent preferred.
- Prior clerical experience a plus.
- Ability to pass a background check.
Salary:
15.00
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