Patient Care Coordinator

3 hours ago


Atlanta, Georgia, United States Serenity Healthcare Full time
Job Title: Patient Care Coordinator

We are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at Serenity Healthcare. As a Patient Care Coordinator, you will play a vital role in connecting patients with life-saving treatments and providing exceptional customer service.

Responsibilities:
  • Connect with patients via phone to discuss their treatment options and answer any questions they may have.
  • Help solve problems and educate patients about TMS and Ketamine treatments.
  • Coordinate with clinics to ensure seamless patient care.
  • Perform other relevant duties as needed.
Qualifications:
  • High School Diploma or GED.
  • Strong customer service mindset.
  • Previous experience in customer service required.
  • Excellent verbal and written communication, and basic math skills.
  • Well-versed in de-escalation skills and ability to connect with individuals.
About Serenity Healthcare:

Serenity Healthcare is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn more about us and our mission to revolutionize healthcare.



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