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Lead ServiceNow Developer
1 month ago
At The MITRE Corporation, you can have both. Our people are committed to tackling the nation's toughest challenges and ensuring the long-term well-being of our employees.
We're a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. Our R&D centers create lasting impact in fields like cybersecurity, healthcare, aviation, defense, and enterprise transformation.
We're making a difference every day, working for a safer, healthier, and more secure nation and world. Our workplace reflects our values: competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth.
Department SummaryJoin our Computing Infrastructure & IT Service Management department and apply advanced approaches and technologies to solve critical technical and mission problems across multiple work programs.
Work with senior government officials, in partnership with diverse customer groups, providing strategic direction and leadership in the selection, engineering, integration, implementation, and operation of infrastructure engineering.
Responsibilities- Translate user needs into requirements, leveraging knowledge of the application domain and technology state of the practice.
- Evaluate alternatives to derive and develop architectures, plans, and designs by using analytic techniques and guiding and integrating multiple engineering disciplines.
- Provide enterprise architecture, IT strategic planning, strategic performance/outcome management, business process analysis, systems requirements analysis, systems architecture and design, systems integration and test, quality management, and risk analysis services.
Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years' experience; or an equivalent combination of related education and work experience.
Working knowledge of IT Service Management (ITSM) Platforms such as Cherwell, BMC Remedy, and ServiceNow.
At least 5 years' experience with ITSM Platforms, including scripting (java, python, or other), platform configuration, application design and development, integration with other tools and systems, and deployment in a production environment.
U.S. citizenship required to obtain Top Secret clearance.
This position requires a minimum of 50% hybrid on-site.
