Senior Manager, IT Operations Lead
1 day ago
We are seeking a highly skilled Senior Manager, IT Operations to lead our US IT operations team. The successful candidate will be responsible for overseeing and managing the team, ensuring that Novanta's end-user systems are secure, reliable, and meet the needs of the user community.
This is a full-time position, typical hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Key Responsibilities- Develop and implement IT policy and best practice guides for the organization.
- Lead large IT projects, including the design and deployment of new IT systems and services.
- Oversee and manage the IT team, including hiring, training, evaluation, guidance, discipline, and dismissal.
- Oversee and support the Microsoft Office 365 environment.
- Oversee and support all Audio and Video conferencing systems in the US.
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
- Troubleshoot hardware and software issues related to Internal IT systems.
- Partner with the cybersecurity team to Identify and eliminate security vulnerabilities with Novanta approved systems and solutions that increase data security.
- Manage and coordinate all IT-related operations including Asset leases, data security, data retention, Microsoft Teams calling, printer standards and service desk support.
- Monitor the performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
- Establish team goals, objectives, and operating procedures.
- Experience in analysis, implementation, and evaluation of IT systems and their specifications.
- Sound understanding of computer systems (hardware/software), networks, etc.
- Experience in controlling information technology budget.
- Possess exceptional leadership skills to effectively manage and motivate a team of IT professionals.
- 7-10 years' experience in IT, with 5+ years of proven experience as an IT Manager or similar role (preferred).
- Bachelor's degree in information technology, Computer Science, Information Systems, or a related field (preferred).
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