Customer Service Representative
4 weeks ago
Customer Service Representative
Competitive hourly rate - Up to $56,000 - $70,000 per year with bonuses
Uline's Operations
Deliver exceptional customer experiences
As a Customer Service Representative at Uline, you'll be the face of our company, working closely with customers to resolve their inquiries and deliver an exceptional experience. Our company continues to grow, creating new career opportunities and job stability you can count on.
24/7 operation - Various on-site shifts available.
Key Responsibilities
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers
Benefits
- Complete medical, dental, vision and life insurance coverage and other wellness programs.
- 401(k) with 6% employer match. Multiple bonus programs, including profit sharing.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a
drug-free workplace
EEO/AA Employer/Vet/Disabled
(#IN-KNCS)
Our employees make the difference and we are committed to offering exceptional benefits and perks Explore
Uline.jobsto learn more
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