PCL - Shorex Staff (Japanese Speaking) - Sales and Tour Expert
4 weeks ago
Key Responsibilities
- Develop and execute sales strategies to achieve financial targets and drive revenue growth.
- Provide exceptional customer service to passengers, responding to their needs and concerns in a timely and professional manner.
- Work closely with the Shore Excursion Manager to ensure seamless execution of shore excursions and tours.
- Participate in regular training and development programs to stay up-to-date on new tour programs, sales techniques, and policies.
- Monitor and respond to passenger complaints in a professional and empathetic manner.
Requirements
- Minimum 1 year experience in Shore Excursion operations with a land-based resort or tour company preferably in an international environment.
- Minimum 1 year sales experience in a related field, with the ability to conduct financial transactions quickly and accurately.
- Fluent English language skills, both verbal and written.
- Knowledge of Japanese language.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
What We OfferPrincess Cruises offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced sales professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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