Senior Technology Business Consultant
1 week ago
We are seeking a highly skilled Senior Technology Business Consultant to join our Professional Services team. As a key member of our team, you will play a critical role in the success of customer implementations of our Commercial Loan Origination (CLO) product.
Key Responsibilities- Lead technical aspects of project implementations, including requirements gathering, solution design, configuration, and integration.
- Serve as primary technical point of contact for clients, providing expert advice and addressing technical challenges.
- Collaborate with project managers, functional consultants, and other stakeholders to ensure successful project delivery.
- Conduct technical workshops, training sessions, and demonstrations.
- Identify opportunities for process improvement and provide recommendations to enhance the efficiency and effectiveness of product and practice.
- Mentor and support other consultants, fostering a culture of knowledge sharing and continuous learning.
- Identify/document how applications and systems interact to support business processes.
- Assess and project the impact of system changes on users and internal and external clients or stakeholders.
- Size work effort and work with project manager to identify task dependencies and create project schedules.
- Guide the customer in implementation best practices and manage customer expectations to ensure their success in the project.
- Manage software and configuration deployment between FIS and client, including automation scripts, etc.
- Build real-time and batch integrations using file import/export, web services, and other approaches.
- Build and deliver data migration tools that import data from legacy systems into CLO in preparation for 'day 1 use'.
- Assist customer with environment architecture planning and setup, installations, performance testing, and system tuning.
- Train internal employees or external clients on changes, new systems, or new procedures.
- Degree in Computer Science, Information Technology, or a related field.
- Minimum of 10 years of experience in technical consulting, software implementation, or a related role with a focus on commercial lending or financial services.
- Understanding of commercial lending processes, including loan origination, underwriting, servicing, and risk management.
- Proven experience with software integration, APIs, and data migration.
- An asset - experience working with SQL, HTML, CSS, APIs, JSON, Angular/React, Java Spring.
- Sound experience in using and configuring relational databases (MS SQL Server, Oracle).
- Proficiency in programming languages such as Java, C#.
- Deep understanding of case life cycle management, business process management (BPM), and low-code/no-code platforms.
- Experience with DevOps (version control systems, automated deployment, and testing).
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Understands principles of multiple application development methodologies.
- Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (executive, management, individual contributors).
- Excellent analytical, decision-making, problem-solving, team, and time management skills.
- Ability to persuade and influence others on the best approach to take.
- Understanding of system design considerations for Web applications.
- Hands-on experience on clean coding practices, SOLID principles.
- Ability to travel up to 30%.
- Flexible and creative work environment.
- Diverse and collaborative atmosphere.
- Professional and personal development resources.
- Opportunities to volunteer and support charities.
- Competitive salary and benefits.
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