Data Analyst
2 months ago
We are seeking a highly skilled Data Analyst to join our team at Paradigm Technology. As a Data Analyst, you will play a critical role in driving business growth and decision-making through data-driven insights.
Key Responsibilities- Data Analysis: Develop a breadth of expertise across business domains and navigate our data warehouse to ensure data integrity and analyze business performance using data from various sources.
- Insight Generation: Explore unstructured and structured data to uncover valuable insights and develop strategic frameworks to synthesize insights from multiple data sources.
- Database Management: Acquire data from primary and secondary sources, build scripts to make our data evaluation process more flexible or scalable, and maintain databases to ensure data accuracy and integrity.
- Progress Measurement: Document and measure progress and business performance against project outcomes and goals to ensure experience gaps have been resolved and the customer journey is improved.
- Collaboration: Work closely with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
- Communication: Interpret and communicate complex ideas and findings into meaningful insights easily understood by audiences of varying levels of seniority and analytical understanding.
- Education: A minimum of a Bachelor's degree.
- Experience: 3-5 years of relevant experience in customer insights, business intelligence, or a related field, preferably working with large datasets from multiple sources.
- Skills: A mindset geared toward the back-end of innovation, a willingness to ask tough business questions, and challenge the status quo. Comfort with complexity and ambiguity. Demonstrated success in uncovering and solving challenging customer issues in a dynamic business setting and delivering high-quality results in a challenging environment.
- Technical Skills: Skilled Excel user with the ability to understand and build complex spreadsheets and analysis. Experience managing all phases of customer experience projects, including designing, executing, researching, analyzing data, summarizing insights, and communicating recommendations.
- Soft Skills: Proven relationship-building abilities across multi-functional teams with excellent interpersonal and communication skills, both written and oral. Ability to work both independently and collaboratively to complete tasks and identify solutions.
- You're analytical and process-driven.
- You're able to understand data at a granular level.
- Experience working with financial data specifically.
- Extensive experience within Financial/Accounting/Statistical background.
- The ability to work across different platforms and able to learn new platforms quickly.
- Excel proficient, familiar with SQL.
- Tech-savvy.
- Experience working with Salesforce data structures.
- Experience working with Oracle NetSuite data structures.
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