Senior Business Process Analyst

4 weeks ago

Rockville, Maryland, United States LCG Full time

Job Summary

LCG is seeking a Senior Business Process Analyst to play a pivotal role in the client innovation roadmap, utilizing their expertise to analyze, recommend, and implement improvements in business processes.

Key Responsibilities

  • Lead comprehensive analysis of operational and performance data to identify trends, inefficiencies, and opportunities for enhancement.
  • Facilitate requirement gathering sessions with stakeholders to align business objectives with process improvements.
  • Develop detailed process documentation, including flowcharts, process maps, and technical specifications, to communicate current and future state processes effectively.
  • Propose and implement changes to enhance operational efficiency, service quality, and profitability across client programs.
  • Oversee project planning and execution, including resource allocation, timeline management, and deliverable tracking, ensuring alignment with client strategic initiatives.
  • Design, manage, and execute quality assurance (QA) processes, including creating test plans, developing test cases, and conducting tests to validate process improvements.
  • Conduct hands-on testing of process changes and enhancements to ensure they meet defined business and technical requirements.
  • Lead User Acceptance Testing (UAT) efforts, working with end users to ensure that new processes and system changes meet business needs and operational goals.
  • Collaborate with cross-functional teams to support the design and implementation of innovative projects and solutions.
  • Create and manage testing environments to simulate real-world operational conditions for UAT and QA purposes.
  • Design and develop comprehensive training programs and materials to facilitate the adoption of new processes and technologies.
  • Deliver training sessions and workshops to business units, ensuring successful knowledge transfer and implementation.
  • Establish and maintain governance frameworks for innovation initiatives, ensuring compliance with client policies and standards.
  • Document all testing results, track defects, and work with development teams to ensure timely resolution of issues discovered during QA and UAT.
  • Develop and execute effective communication strategies to inform stakeholders of process changes, project updates, and outcomes, ensuring clarity and engagement.
  • Spearhead the development and piloting of innovative solutions, employing agile methodologies to iterate and refine concepts based on stakeholder feedback.
  • Foster a culture of continuous improvement and innovation within the organization, promoting best practices and emerging technologies.

Requirements

  • Bachelor's degree in Business Administration, Information Technology, or a related field; Master's degree preferred.
  • Minimum of 10 years of experience in business process analysis, project management, or a related field, with a proven track record of leading complex initiatives.
  • Expertise in process mapping and project management tools (e.g., Visio, Lucidchart, MS Project, Jira).
  • Strong understanding of emerging technologies, including AI/ML and cloud-based solutions.
  • Demonstrated ability to effectively use Microsoft 365 Copilot to enhance productivity in day-to-day tasks, including drafting process documentation, generating reports, summarizing meeting notes, and preparing presentations.
  • Capability to guide team members in leveraging Microsoft 365 Copilot tools to improve collaboration and streamline workflows.
  • Ability to craft precise and effective prompts to maximize the use of AI tools.
  • General understanding of Generative AI and its practical applications in a client environment, with a focus on driving organizational and customer adoption.
  • Experience with quality assurance and testing processes, including UAT, defect tracking, and test case development.
  • Methodologies: Extensive experience with Agile/Scrum and other project management methodologies.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively to diverse audiences.
  • Analytical Skills: Advanced problem-solving abilities with a strong focus on data-driven decision-making.
  • Strategic vision with the ability to think critically and solve complex problems.
  • Strong leadership skills with the ability to manage multiple projects and cross-functional teams effectively.
  • Excellent interpersonal skills to engage and build relationships with stakeholders at all levels.
  • Adaptability and a commitment to continuous learning and professional development.

Benefits

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

LCG is an Equal Opportunity Employer

LCG is committed to diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.

  • Senior Business Process Analyst

    1 month ago

    Rockville, Maryland, United States LCG, Inc. Full time

    Job Title: Senior Business Process AnalystLCG, Inc. is seeking a highly skilled Senior Business Process Analyst to join our team. As a key member of our organization, you will play a pivotal role in analyzing, recommending, and implementing improvements in business processes.Key Responsibilities:Lead comprehensive analysis of operational and performance data...

  • Senior Business Systems Analyst

    4 weeks ago

    Rockville, Maryland, United States NANA Regional Corp Full time

    Job DescriptionTuvli is seeking a Senior Business Systems Analyst to join our team. As a key member of our business analysis team, you will be responsible for gathering business requirements, conducting needs assessments, and developing functional specifications to ensure that developed information technology solutions support business objectives.The ideal...

  • Senior IT Business Analyst

    4 weeks ago

    Rockville, Maryland, United States The U.S. Pharmacopeial Convention (USP) Full time

    Job SummaryThis role is responsible for analyzing and optimizing digital commerce platforms, customer journeys, and digital marketing initiatives. The Senior IT Business Analyst will play a crucial role in driving data-driven decisions and improving overall business performance.Key Responsibilities Monitor and analyze digital marketing campaigns to provide...

  • Business Analyst Associate

    4 weeks ago

    Rockville, Maryland, United States CNSI Full time

    Job Summary:The Business Analyst Associate will assist in analyzing business problems, identifying gaps, and providing technical support in areas around basic to moderate information systems. This role will assist with several requirements throughout the project life cycle and involves an understanding of applicable business systems and industry...

  • Business Systems Analyst

    1 month ago

    Rockville, Maryland, United States Precise Software Solutions, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Business Analyst to join our team at Precise Software Solutions, Inc. The ideal candidate will have a strong background in business analysis and a proven track record of delivering high-quality solutions to government organizations.ResponsibilitiesPlan and execute business analysis efforts, including stakeholder...

  • Senior Retirement Analyst

    4 weeks ago

    Rockville, Maryland, United States Montgomery County Employee Retirement Plans Full time

    Job Title: Senior Retirement AnalystJob Summary: We are seeking a highly skilled Senior Retirement Analyst to join our team at Montgomery County Employee Retirement Plans. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to manage complex retirement plans and provide exceptional customer service to employees and...

  • Business Systems Analyst

    1 month ago

    Rockville, Maryland, United States Syntricate Technologies Full time

    We are seeking a highly skilled Business Systems Analyst to join our team at Syntricate Technologies. The ideal candidate will have a strong background in analysis and business development, with a proven track record of delivering successful projects.The successful candidate will be responsible for:Developing and implementing business solutions that meet the...

  • Senior Financial Analyst

    4 weeks ago

    Rockville, Maryland, United States Sekon Full time

    Job OverviewSekon is seeking a highly skilled Senior Financial Analyst to support the Health and Human Services (HHS) specifically Health Resources and Services Administration (HRSA). The ideal candidate will have a strong understanding of financial principles and accounting procedures, with experience in preparing and analyzing financial reports, including...

  • Senior Financial Analyst

    4 weeks ago

    Rockville, Maryland, United States Randstad Full time

    Senior Financial AnalystThis Senior Financial Analyst position is a critical role within a corporate accounting team, supporting a new start-up venture. The position will focus on general accounting, budgets, account reconciliations, standard and adjusting journal entries, variance analysis, payroll analysis, accounts receivable, financial reporting, and...

  • Business Systems Analyst

    4 weeks ago

    Rockville, Maryland, United States fusionSpan Full time

    Job DescriptionWe are seeking a highly skilled Business Systems Analyst to join our team at fusionSpan. As a Business Systems Analyst, you will be responsible for leading requirements gathering for enterprise, multi-phase, multi-platform projects. You will work closely with development team members to craft innovative and complex solutions to address...

  • Senior Financial Analyst

    1 month ago

    Rockville, Maryland, United States Rose Financial Solutions LLC Full time

    Job SummaryWe are seeking a highly skilled Senior Financial Analyst to join our team at Rose Financial Solutions LLC. As a key member of our finance team, you will be responsible for providing financial analysis and guidance to support business decisions.The ideal candidate will have a strong background in accounting and finance, with a minimum of 3-7 years...

  • IT Business Systems Analyst

    4 weeks ago

    Rockville, Maryland, United States REGENXBIO Inc. Full time

    About the RoleAt REGENXBIO Inc., we're seeking a highly skilled IT Business Systems Analyst to join our team. As a key member of our Information Services department, you'll play a crucial role in collaborating with stakeholders to elicit and analyze requirements, determine appropriate solutions, and manage implementation and delivery of systems.Key...

  • Senior Business Analyst for Pricing Strategy and Revenue Growth

    4 weeks ago

    Rockville, Maryland, United States Choice Hotels Full time

    About the RoleWe are seeking a highly skilled Senior Analyst to join our Pricing Strategy and Revenue Analytics Department. As a key member of our team, you will be responsible for analyzing performance, communicating trends to upper management, and driving RevPAR growth to our properties.Key Responsibilities:Provide daily insights about business performance...

  • Senior Financial Analyst

    4 weeks ago

    Rockville, Maryland, United States PRECISE SOFTWARE SOLUTIONS INCORPORATED Full time

    Job DescriptionPrecise Software Solutions, Inc. is seeking a Senior Accountant/Financial Analyst to support our financial operations. This role offers remote work flexibility, with occasional visits to our corporate office in Rockville.Key Responsibilities:Ensure the accuracy and timeliness of financial reports, adhering to GAAP and government contracting...

  • Senior IT Asset Data Analyst

    1 month ago

    Rockville, Maryland, United States DanSources Full time

    Job Overview:Sr. IT Asset Data AnalystThe Sr. IT Asset Analyst is responsible for the strategic management of IT asset data within DanSources. This individual will use advanced analysis skills to mine, cleanse, and identify insights related to asset record health, accuracy, and other key attributes. The individual will analyze and manage pre-defined...

  • Business Systems Analyst

    1 month ago

    Rockville, Maryland, United States Razor Talent Full time

    Job Title: Business Systems AnalystThis role involves working with project teams, clients, and stakeholders to analyze and document functional and technical requirements for software development projects. The ideal candidate will have strong analytical and communication skills, with the ability to create and maintain accurate and detailed documentation.The...

  • Deltek Costpoint Business System Analyst Sr Principal

    1 month ago

    Rockville, Maryland, United States BAE Systems USA Full time

    Job SummaryAs a Senior Principal Business System Analyst for Deltek Costpoint, you will work on implementing projects in all business areas of I&S, including Finance & Accounting, Supply Chain and Warehouse, and Resource Center initiatives. Your responsibilities will include documenting business requirements for ERP or other business systems projects,...

  • Salesforce Administrator and Business Analyst

    4 weeks ago

    Rockville, Maryland, United States Rhythm USA Full time

    About RhythmRhythm is a leading provider of remote monitoring solutions for implanted cardiac devices, serving over 100,000 patients worldwide. Our cutting-edge patient management platform is designed to enhance patient outcomes and streamline workflows for healthcare providers.The RoleWe are seeking a highly skilled Salesforce Administrator and Business...

  • Financial Analyst

    4 weeks ago

    Rockville, Maryland, United States Axle Informatics Full time

    Job DescriptionAxle Informatics is seeking a highly skilled Financial Analyst to join our team at our Head Quarters in North Bethesda, MD location. As a key member of our Finance & Accounting team, you will be responsible for assisting in the F&A processes and creating an automation roadmap while supporting the systems, data, and processes for Finance &...

  • Financial Analyst

    4 weeks ago

    Rockville, Maryland, United States Lafayette Federal Credit Union Full time

    About the RoleWe are seeking a highly skilled Financial Analyst to join our team at Lafayette Federal Credit Union. As a Financial Analyst, you will be responsible for developing and maintaining robust analytics frameworks for evaluating the institution's financial data. You will also create dynamic visualizations that clearly communicate financial trends,...