Business Systems Analyst

24 hours ago

Rockville, Maryland, United States Westat Full time
Job Title:
Business Systems Analyst

Job Description:
Westat is an employee-owned corporation providing research services to agencies of the U.S. Government, as well as businesses, foundations, and state and local governments.

Our research, technical, and administrative staff of more than 2,000 is located at our headquarters in Rockville, Maryland, near Washington, DC.

Westat is committed to building a diverse workforce and a culture of inclusivity, belonging and equity for all. We believe that our greatest strength draws on the different backgrounds, cultures, perspectives and experiences of our employees.

Job Summary:


Westat is seeking a detail-oriented and talented Business Systems Analyst to bridge the gap between our software development and project research teams.

You will collaborate in and assist in the management of the end-to-end process of identifying stakeholder needs, analyzing, and documenting requirements, testing, and delivering solutions and enhancements to support our clients' missions to improve outcomes in public health, education, social policy, and transportation.

This opportunity is a hybrid work arrangement requiring 1 day on-site at our Rockville, MD office.

Job Responsibilities:
Support the administration and implementation of projects via the Agile project management methodology.

Collaborate with project and client stakeholders to gather and document business requirements and translate them into technical specifications.

Develop and maintain requirement documentation, including use cases, process flows, and functional specifications.

Conduct detailed analysis of business processes, workflows, and systems to identify areas for improvement and optimization.

Work closely with IT teams to ensure that technical solutions align with project goals and requirements.

Perform gap analysis to identify discrepancies between requirements and current capabilities.

Facilitate communication among users, stakeholders, IT, and project management teams.

Provide support and training to end-users to ensure successful adoption of new systems and processes.

Monitor project progress and provide regular updates to IT project managers and stakeholders.

Basic Qualifications:


Typically requires a bachelor's degree and at least 5 years of experience in business analysis or a related role OR an equivalent combination of education and relevant experience.

Demonstrated success in leading requirements gathering and documentation process in collaboration with clients, stakeholders, and development teams.

Demonstrated knowledge of Agile methodologies.

Experience producing high quality documentation for requirements, solution options, business cases, and recommendations on proposed solutions.

Proficiency with and/or desire to gain proficiency in the use of change control and DevOps management tools (e.g., GitLab, GitHub, JIRA, etc.)

Preferred Qualifications:
Demonstrated knowledge of IT industry best practices.

Demonstrated experience working in a professional services research environment.

Strongly preferred:
Experience using GitLab or GitHub for project collaboration, tracking changes, and managing documentation in an agile team environment.

Familiarity with data analysis and reporting tools.

Experience working with end user groups, change management committees, and prioritization processes.

Minimum Qualifications:
Demonstrated communication skills.

Collaboration with project teams, managers, and/or clients.

Organization skills, including time management ability.

Detail oriented.

Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance.

Subject to plan requirements, employees may participate in:
Employee Stock Ownership Plan

401(k) Retirement Plan

Paid Parental Leave

Vacation Leave (15 days per year)

Sick Leave (10 days per year)

Holiday Leave (7 government holidays and 2 floating holidays per year)

Professional Development

Health Advocate

Employee Assistance Program

Travel Accident Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Life and AD&D Insurance

Critical Illness Insurance

Supplemental Life Insurance

Flexible Spending Account

Health Savings Account


This opportunity will be posted for a minimum of 5 days and applications will be accepted on an ongoing basis.


Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law.

#LI-WST1

Job ID:
27467BR

Career Area:
Computer Systems and Applications

Pay Range:
The anticipated salary range for this role is $78,800 to $93,100 commensurate with experience.

Bonus Eligibility:
yes

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