Customer Service Representative

3 weeks ago


Lafayette, California, United States Catholic Funeral & Cemetery Services Full time

Job Summary

Catholic Funeral & Cemetery Services is seeking a highly skilled and compassionate Funeral Service Assistant to join our team. As a Funeral Service Assistant, you will provide exceptional support to our Family Service Directors and families during funeral services.

Key Responsibilities:

  • Ensure the highest standards of family service by greeting arriving families, being attentive to family needs, and maintaining a safe environment.
  • Maintain the service environment, including setting up services and supplies, placing signage, and ensuring cleanliness of gathering areas.
  • Provide excellent customer service, including direct contact with the public, and possess strong communication and interpersonal skills.
  • Work varied shifts, including evenings and weekends, and be flexible with scheduling.
  • Meet the physical demands of the role, including sitting, standing, walking, bending, and lifting up to 50 pounds.

Requirements:

  • High school diploma or GED required.
  • 1-2 years of customer service experience, including direct contact with the public.
  • Valid California Driver's License and proof of insurance.
  • Knowledge of modern office methods and technologies.
  • Bilingual (English/Spanish) is preferred.
  • Must be at least 21 years of age.

Why Join Our Team?

Catholic Funeral & Cemetery Services is a leading provider of funeral and cemetery services in California. We offer a supportive and inclusive work environment, opportunities for professional growth and development, and a competitive compensation package.



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