Customer Service Representative

3 weeks ago


Lafayette, California, United States Ace Hardware Full time
Job Description

Job Title: Sales Associate/Receiving Specialist

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate/Receiving Specialist to join our team at Ace Hardware. As a Sales Associate/Receiving Specialist, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and executing daily operational goals and priorities assigned by store management.

Key Responsibilities:

  • Customer Service: Provide world-class service to customers, ensuring their needs are met and exceeded.
  • Receiving and Inventory Management: Receive shipments, verify accuracy, and maintain a clean and organized receiving and back room area.
  • Sales and Merchandising: Demonstrate merchandising skills, maintain awareness of promotions and advertisements, and provide information to customers.
  • Operational Excellence: Execute daily operational goals and priorities assigned by store management, including maintaining a clean and organized store environment.

Requirements:

  • Education: High School diploma or GED equivalent or currently in school.
  • Skills and Knowledge: Ability to work flexible hours, including evenings, weekends, and holidays; knowledge of DIY projects, electrical, plumbing, tools, paint, and hardware is a plus; ability to lift and move heavy items up to 80lbs; team player with a positive attitude.

Benefits:

  • Medical, Dental, Vision, Accident, 401K, PTO, 401k


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