Medical Scheduling Representative

1 day ago


Anaheim, California, United States AltaMed Health Services Full time
About the Role

We are looking for a skilled Medical Scheduling Representative to join our team at AltaMed Health Services. In this role, you will play a vital part in managing patient schedules, handling phone calls, and providing excellent customer service.

Your Key Responsibilities Will Include:

  • Scheduling, rescheduling, and canceling appointments according to AltaMed's policy and patient requests.
  • Handling multiple phone lines, answering questions, and addressing patient concerns in a timely manner.
  • Verifying patient demographics and insurance information to ensure accurate records.
  • Confirming appointments 24-48 hours in advance to minimize no-shows and last-minute cancellations.
  • Providing exceptional customer service, empathizing with patients, and resolving issues promptly.

What We Offer:

  • An estimated annual salary range of $42,000 - $52,000 based on your experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and professional development opportunities to enhance your skills.


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