Medical Scheduling Representative
1 day ago
We are looking for a skilled Medical Scheduling Representative to join our team at AltaMed Health Services. In this role, you will play a vital part in managing patient schedules, handling phone calls, and providing excellent customer service.
Your Key Responsibilities Will Include:
- Scheduling, rescheduling, and canceling appointments according to AltaMed's policy and patient requests.
- Handling multiple phone lines, answering questions, and addressing patient concerns in a timely manner.
- Verifying patient demographics and insurance information to ensure accurate records.
- Confirming appointments 24-48 hours in advance to minimize no-shows and last-minute cancellations.
- Providing exceptional customer service, empathizing with patients, and resolving issues promptly.
What We Offer:
- An estimated annual salary range of $42,000 - $52,000 based on your experience and qualifications.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Ongoing training and professional development opportunities to enhance your skills.
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