Technical Support Professional
6 hours ago
A Technical Support Technician at TEKsystems provides frontline assistance to business clients who subscribe to our voice, video, data and managed services.
Key Responsibilities
- Troubleshoot potential technical issues and proactively address situations by providing step-by-step directions towards a resolution.
- Collaborate with other departments, such as Network Operation Centers (NOCs), Network Engineering or Field and Client Account teams.
- Report directly to the Manager of Enterprise Technical Support for goals, guidance and assistance.
Requirements
- 2+ years of General Network/Telecommunication Troubleshooting experience.
- Experience working in a Contact Center, Technical Support role – Customer Focused.
- Customer Service, Documenting (ticket tracking/creation).
Benefits
- Health, Dental, Vision
-
Technical Support Specialist
2 months ago
Orlando, Florida, United States Softworld Inc Full timeJob Title: Tech Support SpecialistJob Location: Orlando, FLOnsite Requirements:Experience with Inbound Call CenterExcellent Customer ServiceTech SavvyJob Description:We are seeking a highly skilled Tech Support Specialist to join our team at Softworld Inc. in Orlando, FL. As a Tech Support Specialist, you will be responsible for providing top-notch technical...
-
Technical Support Associate
6 hours ago
Orlando, Florida, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide first-level technical assistance to our clients, responding to a variety of technical-related issues.Key Responsibilities:Provide exceptional customer service, answering phone calls, responding to cases/tickets,...
-
Technical Support Specialist
5 hours ago
Orlando, Florida, United States TEKsystems Full timeJob Description:TEKsystems is seeking a skilled Technical Support Specialist to join our team. In this role, you will provide end-user support to employees in our call center facility, including onsite support, technical support to remote users, and help desk support to both remote and local users.Key Responsibilities:• Provide technical support for...
-
Technical Support Specialist
6 hours ago
Orlando, Florida, United States TEKsystems Full timeWe are seeking a Technical Support Specialist to enhance the client experience. With a positive attitude, you will provide frontline assistance to business clients who subscribe to our voice, video, data and managed services.The ideal candidate has 2+ years of General Network/Telecommunication Troubleshooting experience and experience working in a Contact...
-
Technical Support Specialist
24 hours ago
Orlando, Florida, United States Akerman Full timeEstablished in 1920, Akerman is a leading law firm with over 700 lawyers across 25 offices nationwide. We are seeking an experienced Technical Support Specialist to join our National Information Technology Department.About the RoleThis position involves providing front-line remote support and guidance to end-users on our computer and telephone systems. Key...
-
Enterprise Technical Support Specialist
7 hours ago
Orlando, Florida, United States TEKsystems Full timeJob OverviewTEKsystems is seeking an Enterprise Support Technician for a 6-month contract to hire opportunity in Orlando, FL. The ideal candidate will have experience supporting general networking/telecommunication tickets in a phone/remote environment.Key Responsibilities:Provide frontline assistance to business clients subscribing to our voice, video, data...
-
Orlando, Florida, United States Currency Exchange International Full timeJob Summary:Currency Exchange International (CXI) is a leading financial services and technology provider seeking an experienced Technical Support Specialist to join its team in Orlando, FL. The successful candidate will be responsible for providing top-notch support for the company's IT infrastructure, ensuring seamless operations and excellent service...
-
Orlando, Florida, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Enterprise Technical Support Specialist to join our team in Orlando, FL.As an Enterprise Technical Support Specialist, you will be responsible for providing frontline assistance to business clients who subscribe to our voice, video, data and managed services. You will focus on enhancing and simplifying the client...
-
Logistics Sales Professional
1 week ago
Orlando, Florida, United States Capital Professional Staffing Full timeJob DescriptionCapital Professionals is assisting a 3PL client with their expansion and recruitment of new talent. They are seeking motivated professionals who are eager to learn, grow, and advance in an ever-growing industry.The client values expertise and experience, but also looks for strong character traits and a willingness to learn. They hire...
-
IT Support Professional
7 days ago
Orlando, Florida, United States SeaWorld Parks & Entertainment Full timeAt SeaWorld Parks & Entertainment, we're passionate about delivering exceptional experiences to our guests. To achieve this, we need a skilled IT support professional to join our team.Job DescriptionThis role will be responsible for providing technical support to various departments within the organization, ensuring seamless operation of our systems and...
-
Technical Solutions Architect
3 weeks ago
Orlando, Florida, United States LMG, LLC. Full timeOverview The Technical Solutions Architect, Audio will be responsible for developing technical solutions and providing support to all business units of ETP. Key ResponsibilitiesDevelop and implement technical solutions to meet the needs of ETP brands.Maintain detailed technical documentation to educate and support sales, operations, and technical...
-
Technical Support Specialist
5 hours ago
Orlando, Florida, United States Stellar MLS Full timeAt Stellar MLS, we are seeking a highly skilled Technical Support Specialist to join our team!We offer a comprehensive benefits package including medical, dental, short/long term disability, life insurance, personal time off, volunteer days, and a 401K plan.This is a Hybrid role, requiring the ability to work in a hybrid work environment both in the office...
-
Enterprise Technical Support Specialist
5 hours ago
Orlando, Florida, United States TEKsystems Full timeJob DescriptionKey Responsibilities:TEKsystems is seeking a highly skilled Enterprise Support Technician for a 6-month contract opportunity in a phone/remote environment. The ideal candidate will have experience supporting general networking/telecommunication tickets and possess excellent customer service skills. This is a junior to mid-level role with...
-
Technical Solutions Specialist
4 hours ago
Orlando, Florida, United States AssistRx Full timeJob OverviewWe are seeking a highly skilled Technical Solutions Specialist to join our team at AssistRx, Inc.This role offers a competitive salary of $120,000 per year, making it an attractive opportunity for professionals looking to advance their careers in the tech industry.In this position, you will be responsible for communicating with clients, account...
-
Expert Technical Solutions Specialist
1 month ago
Orlando, Florida, United States Oracle Full timeAbout the RoleWe are seeking an Expert Technical Solutions Specialist to join our Support organization. As a key member of our team, you will be responsible for delivering post-sales support and solutions to our customer base, serving as an advocate for customer needs.Job DescriptionAs a Sr. Support Engineer, you will be the technical interface to customers,...
-
Senior Technical Operations Specialist
7 hours ago
Orlando, Florida, United States Canon Solutions America, Inc. Full timeJob OverviewThis role is an excellent opportunity to showcase your technical expertise and provide exceptional customer service as a Field Service Technician II with Canon Solutions America, Inc. in Orlando, FL.About the RoleAs a skilled technical professional, you will be responsible for diagnosing and resolving technical issues with our customers'...
-
Technical Solutions Specialist
4 weeks ago
Orlando, Florida, United States WACHTER TECHNOLOGY SOLUTIONS, INC. Full timeWe are seeking a highly motivated and detail-oriented Technical Solutions Specialist to join our team at Wachter Technology Solutions, Inc. in Orlando.This role is responsible for delivering pre-sales and post-sales engineering services, executing technical designs, and ensuring prospects and customers receive the right technical solutions to meet their...
-
Technical Assurance Specialist
4 hours ago
Orlando, Florida, United States Qwalifize LLC Full timeJob OverviewThis is an intermediate professional level role. As a Technical Assurance Specialist, you will work on projects of moderate to high complexity within one or more development environments.You will be responsible for developing and executing formal test plans to ensure the delivery of quality software applications.
-
Electrical Engineer
5 hours ago
Orlando, Florida, United States Chen Moore and Associates Full timeJob OverviewWe are seeking an Electrical Engineer - Technical Lead to join our team at Chen Moore and Associates in Florida. As a key member of our engineering team, you will be responsible for leading electrical design projects, coordinating with clients and stakeholders, and ensuring the delivery of high-quality results.About UsChen Moore and Associates is...
-
Network Support Specialist
6 hours ago
Orlando, Florida, United States TEKsystems Full timeJob DescriptionAs a Technical Support Technician at TEKsystems, you will be responsible for handling a high volume of technical support tickets, averaging 15+ tickets per day. Your primary focus will be on interacting with our business customers, providing premium support services to enterprise clients. Your average interaction time with clients will be...