Technical Support Associate

23 hours ago


Orlando, Florida, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide first-level technical assistance to our clients, responding to a variety of technical-related issues.

Key Responsibilities:

  • Provide exceptional customer service, answering phone calls, responding to cases/tickets, emails, and chat messages.
  • Engage with clients virtually or in person to provide assistance.
  • Maintain a working knowledge of systems, sites, tools, applications, and resources.
  • Responsible for troubleshooting and resolving technical issues in a timely manner.
  • Collaborate with other operational, technical, and education support teams to successfully assist with presented issues.
  • Maintain detailed records of daily interactions and troubleshoot common computer issues.
  • Work independently and as part of a team, communicating with leadership to understand how to effectively prioritize tasks.

Requirements:

  • 1-3 years of experience in Tier I Support.
  • Excellent customer service and communication skills.
  • Ability to type 40 words per minute with 95% accuracy.
  • Ability to multitask and work in a fast-paced call center environment.
  • Flexible schedule and willingness to work weekends.

About Us:

We are a leading provider of technology solutions, dedicated to delivering exceptional customer service and support. Our team is passionate about helping our clients achieve their goals, and we are looking for talented individuals to join us in this mission.



  • Orlando, Florida, United States TEKsystems Full time

    Job Description:TEKsystems is seeking a skilled Technical Support Specialist to join our team. In this role, you will provide end-user support to employees in our call center facility, including onsite support, technical support to remote users, and help desk support to both remote and local users.Key Responsibilities:• Provide technical support for...


  • Orlando, Florida, United States TEKsystems Full time

    Job DescriptionA Technical Support Technician at TEKsystems provides frontline assistance to business clients who subscribe to our voice, video, data and managed services.Key ResponsibilitiesTroubleshoot potential technical issues and proactively address situations by providing step-by-step directions towards a resolution.Collaborate with other departments,...


  • Orlando, Florida, United States TEKsystems Full time

    We are seeking a Technical Support Specialist to enhance the client experience. With a positive attitude, you will provide frontline assistance to business clients who subscribe to our voice, video, data and managed services.The ideal candidate has 2+ years of General Network/Telecommunication Troubleshooting experience and experience working in a Contact...


  • Orlando, Florida, United States Softworld Inc Full time

    Job Title: Tech Support SpecialistJob Location: Orlando, FLOnsite Requirements:Experience with Inbound Call CenterExcellent Customer ServiceTech SavvyJob Description:We are seeking a highly skilled Tech Support Specialist to join our team at Softworld Inc. in Orlando, FL. As a Tech Support Specialist, you will be responsible for providing top-notch technical...


  • Orlando, Florida, United States Akerman Full time

    Established in 1920, Akerman is a leading law firm with over 700 lawyers across 25 offices nationwide. We are seeking an experienced Technical Support Specialist to join our National Information Technology Department.About the RoleThis position involves providing front-line remote support and guidance to end-users on our computer and telephone systems. Key...


  • Orlando, Florida, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking an Enterprise Support Technician for a 6-month contract to hire opportunity in Orlando, FL. The ideal candidate will have experience supporting general networking/telecommunication tickets in a phone/remote environment.Key Responsibilities:Provide frontline assistance to business clients subscribing to our voice, video, data...


  • Orlando, Florida, United States Atlantic Full time

    Job OverviewAtlantic.Net is a market-leading Cloud Services company recognized for providing exceptional business hosting service, simplifying complex technologies, and building a brand that businesses trust since 1994.We specialize in Public Cloud, Private Cloud, and Managed Services, along with Colocation and Dedicated Servers. Our certified data center...


  • Orlando, Florida, United States TEKsystems Full time

    Job OverviewWe are seeking an experienced Technical Support Specialist to join our team at TEKsystems. As a key member of our team, you will be responsible for providing technical support and services to our clients.


  • Orlando, Florida, United States Currency Exchange International Full time

    Job Summary:Currency Exchange International (CXI) is a leading financial services and technology provider seeking an experienced Technical Support Specialist to join its team in Orlando, FL. The successful candidate will be responsible for providing top-notch support for the company's IT infrastructure, ensuring seamless operations and excellent service...


  • Orlando, Florida, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled Enterprise Technical Support Specialist to join our team in Orlando, FL.As an Enterprise Technical Support Specialist, you will be responsible for providing frontline assistance to business clients who subscribe to our voice, video, data and managed services. You will focus on enhancing and simplifying the client...


  • Orlando, Florida, United States Stellar MLS Full time

    At Stellar MLS, we are seeking a highly skilled Technical Support Specialist to join our team!We offer a comprehensive benefits package including medical, dental, short/long term disability, life insurance, personal time off, volunteer days, and a 401K plan.This is a Hybrid role, requiring the ability to work in a hybrid work environment both in the office...


  • Orlando, Florida, United States Akerman Full time

    About the RoleAkerman is a premier law firm with over 700 lawyers in 26 offices throughout the United States. As a User Support Technician, you will provide front-line remote support and guidance to end-users on the firm's computer and telephone systems.ResponsibilitiesTroubleshoot and resolve technical issues for firm users via remote support.Monitor...

  • Electrical Engineer

    22 hours ago


    Orlando, Florida, United States Chen Moore and Associates Full time

    Job OverviewWe are seeking an Electrical Engineer - Technical Lead to join our team at Chen Moore and Associates in Florida. As a key member of our engineering team, you will be responsible for leading electrical design projects, coordinating with clients and stakeholders, and ensuring the delivery of high-quality results.About UsChen Moore and Associates is...


  • Orlando, Florida, United States LMG, LLC. Full time

    Overview The Technical Solutions Architect, Audio will be responsible for developing technical solutions and providing support to all business units of ETP. Key ResponsibilitiesDevelop and implement technical solutions to meet the needs of ETP brands.Maintain detailed technical documentation to educate and support sales, operations, and technical...


  • Orlando, Florida, United States WACHTER TECHNOLOGY SOLUTIONS, INC. Full time

    We are seeking a highly motivated and detail-oriented Technical Solutions Specialist to join our team at Wachter Technology Solutions, Inc. in Orlando.This role is responsible for delivering pre-sales and post-sales engineering services, executing technical designs, and ensuring prospects and customers receive the right technical solutions to meet their...


  • Orlando, Florida, United States VENU+ Full time

    We are seeking a skilled Technical Equipment Specialist to join our team at VENU+, the global leader in turn-key revenue-share outsourced services.As a Technical Equipment Specialist, you will play a crucial role in ensuring the smooth operation and maintenance of our entertainment equipment.Key Responsibilities:Maintenance Services: Perform routine...


  • Orlando, Florida, United States TEKsystems Full time

    Job DescriptionKey Responsibilities:TEKsystems is seeking a highly skilled Enterprise Support Technician for a 6-month contract opportunity in a phone/remote environment. The ideal candidate will have experience supporting general networking/telecommunication tickets and possess excellent customer service skills. This is a junior to mid-level role with...


  • Orlando, Florida, United States AssistRx Full time

    Job OverviewWe are seeking a highly skilled Technical Solutions Specialist to join our team at AssistRx, Inc.This role offers a competitive salary of $120,000 per year, making it an attractive opportunity for professionals looking to advance their careers in the tech industry.In this position, you will be responsible for communicating with clients, account...


  • Orlando, Florida, United States Qwalifize LLC Full time

    About Qwalifize LLCWe are a forward-thinking organization dedicated to delivering exceptional IT solutions. Our team of experts is passionate about harnessing technology to drive business growth.Job OverviewThis is an Intermediate professional level role, suitable for those with a minimum of 3 years of experience in systems analysis and development. As a...


  • Orlando, Florida, United States Oracle Full time

    About the RoleWe are seeking an Expert Technical Solutions Specialist to join our Support organization. As a key member of our team, you will be responsible for delivering post-sales support and solutions to our customer base, serving as an advocate for customer needs.Job DescriptionAs a Sr. Support Engineer, you will be the technical interface to customers,...