Technical Support Associate
2 days ago
We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide first-level technical assistance to our clients, responding to a variety of technical-related issues.
Key Responsibilities:
- Provide exceptional customer service, answering phone calls, responding to cases/tickets, emails, and chat messages.
- Engage with clients virtually or in person to provide assistance.
- Maintain a working knowledge of systems, sites, tools, applications, and resources.
- Responsible for troubleshooting and resolving technical issues in a timely manner.
- Collaborate with other operational, technical, and education support teams to successfully assist with presented issues.
- Maintain detailed records of daily interactions and troubleshoot common computer issues.
- Work independently and as part of a team, communicating with leadership to understand how to effectively prioritize tasks.
Requirements:
- 1-3 years of experience in Tier I Support.
- Excellent customer service and communication skills.
- Ability to type 40 words per minute with 95% accuracy.
- Ability to multitask and work in a fast-paced call center environment.
- Flexible schedule and willingness to work weekends.
About Us:
We are a leading provider of technology solutions, dedicated to delivering exceptional customer service and support. Our team is passionate about helping our clients achieve their goals, and we are looking for talented individuals to join us in this mission.
-
Technical Support Specialist
2 days ago
Orlando, Florida, United States TEKsystems Full timeJob Description:TEKsystems is seeking a skilled Technical Support Specialist to join our team. In this role, you will provide end-user support to employees in our call center facility, including onsite support, technical support to remote users, and help desk support to both remote and local users.Key Responsibilities:• Provide technical support for...
-
Technical Support Professional
2 days ago
Orlando, Florida, United States TEKsystems Full timeJob DescriptionA Technical Support Technician at TEKsystems provides frontline assistance to business clients who subscribe to our voice, video, data and managed services.Key ResponsibilitiesTroubleshoot potential technical issues and proactively address situations by providing step-by-step directions towards a resolution.Collaborate with other departments,...
-
Technical Support Specialist
2 days ago
Orlando, Florida, United States TEKsystems Full timeWe are seeking a Technical Support Specialist to enhance the client experience. With a positive attitude, you will provide frontline assistance to business clients who subscribe to our voice, video, data and managed services.The ideal candidate has 2+ years of General Network/Telecommunication Troubleshooting experience and experience working in a Contact...
-
Technical Support Specialist
3 hours ago
Orlando, Florida, United States WiredPeople, Inc. Full timeAbout the JobWiredPeople, Inc. is seeking a skilled Technical Support Specialist to join our team in Orlando, FL.Job DescriptionWe are looking for a highly motivated and detail-oriented individual to provide exceptional customer service and technical support to our customers.Key Responsibilities:Provide timely and effective assistance with information...
-
Technical Support Specialist
2 days ago
Orlando, Florida, United States Akerman Full timeEstablished in 1920, Akerman is a leading law firm with over 700 lawyers across 25 offices nationwide. We are seeking an experienced Technical Support Specialist to join our National Information Technology Department.About the RoleThis position involves providing front-line remote support and guidance to end-users on our computer and telephone systems. Key...
-
Senior Technical Support Specialist
3 hours ago
Orlando, Florida, United States ServiceNow Full timeJob OverviewServicenow is looking for an exceptional technical support engineer to join our global team. As a key member of our support organization, you will be responsible for providing timely and effective case resolution to our customers. Your technical expertise and communication skills will play a critical role in ensuring our customers receive the...
-
Application Support Specialist
6 hours ago
Orlando, Florida, United States OneBlood Full timeOverviewWe are seeking a highly skilled Application Support Specialist to join our team at OneBlood. As a key member of our IT department, you will be responsible for providing technical and functional support to management in the design, architecture, installation, configuration, performance, monitoring, and security of our Business and Quality Application...
-
Enterprise Technical Support Specialist
2 days ago
Orlando, Florida, United States TEKsystems Full timeJob OverviewTEKsystems is seeking an Enterprise Support Technician for a 6-month contract to hire opportunity in Orlando, FL. The ideal candidate will have experience supporting general networking/telecommunication tickets in a phone/remote environment.Key Responsibilities:Provide frontline assistance to business clients subscribing to our voice, video, data...
-
IT Support Specialist
4 hours ago
Orlando, Florida, United States SISL Global Full timeJob Title: IT Support Specialist - Technical OperationsWe are seeking a highly skilled IT Support Specialist to join our team at SISL Global. In this role, you will be responsible for delivering exceptional technical support services to our business units, ensuring seamless operations and minimizing downtime.Job Description:The successful candidate will be...
-
Technical Support Specialist
24 hours ago
Orlando, Florida, United States Atlantic Full timeJob OverviewAtlantic.Net is a market-leading Cloud Services company recognized for providing exceptional business hosting service, simplifying complex technologies, and building a brand that businesses trust since 1994.We specialize in Public Cloud, Private Cloud, and Managed Services, along with Colocation and Dedicated Servers. Our certified data center...
-
Technical Support Specialist
24 hours ago
Orlando, Florida, United States TEKsystems Full timeJob OverviewWe are seeking an experienced Technical Support Specialist to join our team at TEKsystems. As a key member of our team, you will be responsible for providing technical support and services to our clients.
-
Technical Support Specialist II
6 hours ago
Orlando, Florida, United States Canon Solutions America, Inc. Full timeAre you a technical problem solver looking for a challenging role? Do you have experience in equipment maintenance and repair?About the RoleWe are seeking an experienced Field Service Technician II to join our team at Canon Solutions America, Inc. in Orlando, FL.This is a customer-facing role that requires strong communication skills, attention to detail,...
-
Orlando, Florida, United States Currency Exchange International Full timeJob Summary:Currency Exchange International (CXI) is a leading financial services and technology provider seeking an experienced Technical Support Specialist to join its team in Orlando, FL. The successful candidate will be responsible for providing top-notch support for the company's IT infrastructure, ensuring seamless operations and excellent service...
-
Orlando, Florida, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Enterprise Technical Support Specialist to join our team in Orlando, FL.As an Enterprise Technical Support Specialist, you will be responsible for providing frontline assistance to business clients who subscribe to our voice, video, data and managed services. You will focus on enhancing and simplifying the client...
-
F-35 Support Equipment Technical Specialist
34 minutes ago
Orlando, Florida, United States Lockheed Martin Corporation Full timeAbout the OpportunityWe are seeking a highly skilled F-35 Support Equipment (SE) Field Support Representative to join our team at Lockheed Martin Corporation.Job SummaryThe successful candidate will provide technical guidance and logistics support for a broad range of F-35 Ground Support Equipment (GSE) located at Amendola Air Base,...
-
Technical Support Specialist
2 days ago
Orlando, Florida, United States Stellar MLS Full timeAt Stellar MLS, we are seeking a highly skilled Technical Support Specialist to join our team!We offer a comprehensive benefits package including medical, dental, short/long term disability, life insurance, personal time off, volunteer days, and a 401K plan.This is a Hybrid role, requiring the ability to work in a hybrid work environment both in the office...
-
Technical Support Specialist for Law Firm
20 hours ago
Orlando, Florida, United States Akerman Full timeAbout the RoleAkerman is a premier law firm with over 700 lawyers in 26 offices throughout the United States. As a User Support Technician, you will provide front-line remote support and guidance to end-users on the firm's computer and telephone systems.ResponsibilitiesTroubleshoot and resolve technical issues for firm users via remote support.Monitor...
-
Electrical Engineer
2 days ago
Orlando, Florida, United States Chen Moore and Associates Full timeJob OverviewWe are seeking an Electrical Engineer - Technical Lead to join our team at Chen Moore and Associates in Florida. As a key member of our engineering team, you will be responsible for leading electrical design projects, coordinating with clients and stakeholders, and ensuring the delivery of high-quality results.About UsChen Moore and Associates is...
-
Technical Solutions Architect
3 weeks ago
Orlando, Florida, United States LMG, LLC. Full timeOverview The Technical Solutions Architect, Audio will be responsible for developing technical solutions and providing support to all business units of ETP. Key ResponsibilitiesDevelop and implement technical solutions to meet the needs of ETP brands.Maintain detailed technical documentation to educate and support sales, operations, and technical...
-
Technical Solutions Specialist
4 weeks ago
Orlando, Florida, United States WACHTER TECHNOLOGY SOLUTIONS, INC. Full timeWe are seeking a highly motivated and detail-oriented Technical Solutions Specialist to join our team at Wachter Technology Solutions, Inc. in Orlando.This role is responsible for delivering pre-sales and post-sales engineering services, executing technical designs, and ensuring prospects and customers receive the right technical solutions to meet their...