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Clinical Support Specialist

2 months ago

Minneapolis, Minnesota, United States University of Minnesota Full time
About the Job

The University of Minnesota is seeking a highly skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities:
  • Patient Contact/Care: 85%
    • Review electronic health records and plan care in preparation for provider visits
    • Assist with psychiatric or medical needs as they arise, including same-day referrals to medical, lab follow-ups, and hospital transfers
    • Interview patients, check vital signs, perform assessments appropriate to patient age and visit type, obtain consents, print out lab reports, hospital discharge summaries, and related documents
    • Assist providers with procedures, EKGs, and exams once trained and competencies approved
    • Administer medications and injections, including vaccines once trained and competencies approved
    • Work with members of the care team, including medical providers, psychiatry providers, mental health nurse practitioners, nurse practitioners, nurses, and other staff
    • Contact patients with lab results or other needs
    • Assist team members in providing patient care throughout the visit to maintain clinic flow
    • Provide patient health education materials around diet, symptoms, or other areas as outlined in the after-visit summary and/or care plan as directed by a provider
    • Coordinate with patients and other members of the care team to ensure patients receive assistance for medications, find transportation, or connect to community resources as needed
  • Other Duties: 10%
    • Maintain examining rooms, replenish supplies, and clean instruments
    • Participate in quality improvement projects to improve clinic flow and support to improve patient outcomes
  • Other Duties as Assigned: 5%