Insurance and Billing Coordinator
4 weeks ago
Pure Smiles-Tipp City is seeking a highly skilled Insurance and Billing Specialist to join our team. As a key member of our administrative staff, you will be responsible for managing patient claims, ensuring smooth and efficient operations, and providing exceptional customer service.
Key Responsibilities- Manage patient claims, including reviewing chart notes, gathering information, and submitting predetermination insurance claims.
- Answer patient inquiries on account status and charges, and assist the front desk with questions from patients.
- Review claim submission reports from the clearinghouse, contact insurance companies as required, and appeal claim denials or answer requests for more information.
- Scan and save insurance Explanation of Benefits (EOBs) according to office protocol, and delete/shred old EOBs according to office protocol.
- Provide back-up to the Director of Insurance and Billing, making EFT, check-by-mail, and electronic credit card payments, and completing insurance aging, accounts receivable, and daily deposits.
- Verify patient insurance eligibility for the next two days of patients, accurately entering insurance breakdown into the patient's treatment chart.
- High school diploma or GED.
- 1-2 years of direct work experience in a receptionist capacity.
- General math skills, knowledge of insurance policies and benefits, and understanding of dental procedures and terminology.
- Strong knowledge of Microsoft Excel/Word and Google Sheets and Docs, and ability to read and understand an 'Explanation of Benefits' from an insurance company.
- Strong knowledge of general office procedures.
- Previous dental receptionist and/or billing and insurance experience.
- Previous experience with Open Dental/Dentrix preferred.
- Four health plans to choose from, dental plan, paid vacation, paid sick days, paid holidays, quarterly office bonuses, uniform/clothing allowance, 401k and 401k match, continuing education, Life, Short-term disability, Long-term disability, Vision, Critical Illness, Accident policies, AND MORE.
Pure Smiles-Tipp City is a growing company that values our teammates and provides opportunities for growth and development. If you are a motivated and patient-focused individual with strong leadership skills, we encourage you to apply for this exciting career opportunity.
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