Reliability Engineering Specialist

2 weeks ago

Sacramento, California, United States Insight Global Full time


Insight Global is looking for a Remote Site Reliability Engineer to contribute to a significant modernization initiative with a major government healthcare client.

This role is essential within stream-aligned teams tasked with maintaining the performance and dependability of applications created by agile teams.

The primary focus will be on activities such as load and performance testing, monitoring, troubleshooting, error management, and other standard responsibilities aimed at improving application stability and availability.

Key Responsibilities:

  • Conduct load and performance assessments to evaluate application scalability and performance under various conditions, identify bottlenecks, and optimize system resources.
  • Ensure applications can manage anticipated loads while sustaining optimal performance levels.
  • Implement and maintain monitoring solutions utilizing the platform toolset to track application health, performance metrics, SLAs, and system behavior in real-time, proactively identifying and resolving issues before they affect users.
  • Investigate and troubleshoot incidents, outages, and performance challenges, using diagnostic tools and techniques to determine root causes and apply effective solutions.
  • Quickly restore service functionality to minimize user and business operation impact.
  • Design and implement error management strategies, including error handling, logging, and alerting mechanisms, to effectively capture and address application errors and anomalies.
  • Enhance application stability and reliability by reducing error rates and providing timely alerts for critical issues.
  • Collaborate with platform and Scrum teams to develop and maintain automation scripts and tools that streamline repetitive tasks, automate deployment processes, and enhance operational efficiency.
  • Lead incident response efforts during critical situations, coordinating cross-functional teams, communicating updates to stakeholders, and conducting post-incident reviews to identify areas for improvement.
  • Provide guidance and support during the development process to coach developers on effective software design patterns that will sustain proper site reliability and operations.

Compensation:
$158,000 - $196,000


We are dedicated to fostering diverse and inclusive environments where individuals can bring their authentic selves to work every day. We are an equal opportunity/affirmative action employer that values everyone.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.


Qualifications:
Proficiency in system-level testing tools (e.g., JMeter, Gatling) and techniques for assessing application scalability and performance.
Experience with GitOps tools (ArgoCD, Flux, Jenkins X, etc.)
5+ years of experience in DevOps and/or Site Reliability Engineering
Experience with monitoring tools (e.g., Datadog, Prometheus, Grafana, New Relic) for real-time monitoring and alerting.
Knowledge of management strategies and error handling, logging, and alerting techniques.
Experience with Helm and Terraform for automating deployment and infrastructure provisioning tasks.
Experience with automation frameworks, including scripting languages (e.g., Go, Bash), and configuration management tools (e.g., Ansible, Terraform).
Ability to collaborate and communicate effectively within stream-aligned teams and coordinate with other stakeholders.
Understanding of Agile and DevOps principles, focusing on continuous improvement and delivery.

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