Bilingual Supportive Services Specialist
7 days ago
We are seeking a highly motivated and compassionate Bilingual Supportive Services Worker to join our team at Special Service for Groups, Inc. - HOPICS. As a key member of our team, you will be responsible for providing supportive services to clients, including eligibility screening, service coordination, and triage. Your primary goal will be to facilitate clients' successful transition to permanent housing and foster housing stability during and beyond Time Limited Subsidy.
Key Responsibilities:
- Coordinate with other project staff and partners to provide housing placement services and supportive services.
- Manage a caseload of clients, conducting weekly to monthly follow-ups and home visits as needed.
- Complete case notes and update client records in CLARITY/HMIS within 24 hours.
- Attend weekly Client Care Case Conference meetings with the Program Manager.
- Submit monthly case notes and reports as required.
- Collaborate with DMH, DPSS, Employment Program, WorkSource, Harm Reduction, and SUD providers to provide comprehensive services to clients.
- Assist clients with identifying the most appropriate housing intervention and coordinate with other Time Limited Subsidy staff and partners to provide ancillary services.
- Maintain up-to-date and accurate documentation in client files and provide the Program Manager with all required client information and assessment outcomes.
Requirements:
- Associate degree in social services or a related field and 1-2 years of experience working with homeless individuals and families.
- Working knowledge of Microsoft Word, Excel, and other database programs.
- Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
- Verification of Employment Eligibility and Background Clearance.
Working Conditions:
- This position requires working in client-friendly environments and visiting other shelters and homeless access centers as part of duties.
- Local automobile travel is required.
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