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Intake Coordinator: Community Benefits Assistant Program

2 months ago


Brooklyn, New York, United States Good Shepherd Services Full time

Job Summary:

The Intake Specialist plays a critical role in the Community Benefits Assistant Program (CBAP) at Good Shepherd Services. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a smooth intake process, and supporting the overall mission of our organization.

Key Responsibilities:

  • Perform a combination of reception, clerical, and intake duties to support the CBAP team.
  • Act as a liaison between clients, community partners, and internal stakeholders to facilitate effective communication and collaboration.
  • Provide accurate and timely information to clients regarding program eligibility, benefits, and services.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Contribute to a positive and inclusive work environment by demonstrating a commitment to diversity, equity, and inclusion.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a meaningful difference in the lives of our clients and communities.