Pharmacy Technician

1 week ago

Harlingen, Texas, United States Veterans Affairs, Veterans Health Administration Full time
Job Summary

The Pharmacy Technician (Automation) functions as the automation specialist in all the patient care areas of pharmacy service with primary focus in the outpatient pharmacy service.

The incumbent will consistently demonstrate independent technical judgement and comprehensive and thorough working knowledge of associated VA policies and procedures.

The incumbent works under the supervision of the Pharmacy Supervisor and Chief, Pharmacy Service.

Responsibilities
  • Coordinates the technical aspects of pharmacy drug distribution activities to ensure standard operating procedures are in alignment with automation capabilities so that efficiencies are maximized.
  • Incumbent is instrumental in recommending changes for the improvement of the workflow, work methods, and priorities involved within the drug distribution system
  • Evaluates and analyzes workflow and coordinates all work activities involved with Pharmacy automation.
  • Ensures that automated dispensing data is archived within established guidelines for each type of equipment.
  • Ability to participate in process actions teams to improve automation quality and safety, continually seeking ways to improve the service provided to patients and other customers.
  • Resolves problems and complaints regarding all pharmacy dispensing automation, troubleshoots problems with all automated dispensing equipment when production is compromised and alerts appropriate personnel.
  • Has oversight responsibility of the user files of all automated dispensing systems.
  • Has oversight responsibility for the addition of new items and deletion of obsolete items from all automated dispensing systems.
  • Ensures that equipment is cleaned and maintained to minimize downtime.
  • Trains and orients pharmacy staff, and other medical center staff involved in operating the automation.
  • Provides data for workload reports and process improvement projects to appropriate supervisors.
  • Thoroughly understands VA Pharmacy procurement and formulary and uses this knowledge to appropriately manage Pharmacy automation equipment.
  • Thoroughly understands investigational drug policies and procedures, if applicable, as they relate to Pharmacy automation equipment.
  • Thoroughly understands controlled substance policies and procedures, including controlled substance inspection process, discrepancies, and resolution.
  • Attends regulatory meetings regarding all Automation and provides learned knowledge to the pharmacy staff.
  • Other Duties On-demand ward automated dispensing cabinet (ADC) replenishment, maintenance, and operation of automated prepackaging and dispensing equipment, assembly, and documentation of controlled substance requests, and properly packaging with documentation of single unit of use medications.
  • Outpatient services may include but not limited to outpatient prescription filling, pharmacy phone triage, window prescription dispensing, narcotic vault assignments, maintenance, and operation of automated prescription dispensing equipment, and packaging of mail out prescriptions.
  • Assists as deemed necessary by the pharmacy supervisors, in any patient care area to maintain the consistency of overall pharmacy services.
  • Assists in the quality management of Pharmacy Service by participating in process action teams and continually seeking ways to improve the service provided to patients and other customers.
  • Maintains clean and orderly work areas by keeping stock and equipment in assigned places and all counters free of debris for optimal work environment in accordance with good manufacturing practices.
  • Ability to interact with facility personnel and our Veteran customers in a professional manner that promotes proper rapport and insures the highest level of customer service and patient care.
  • Ability to recognize and solve problems, make recommendations to avoid potential problems, and refers appropriate concerns to Procurement Technician or supervising Pharmacist.
  • Uses knowledge of policies and procedures for inventory management to receive and inventory pharmacy stock, relay inventory information to the Procurement Technician.
  • Protects patient sensitive information, electronic and print in accordance with the provisions of the Privacy Act of 1974, Federal Regulations, VA statutes and policy, and VHA policy.
  • Receives orders into the VistA computer system on arrival

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