Client Support Specialist

1 month ago


Jacksonville, Florida, United States SS&C Technologies Full time
Unlock Your Potential as a Product Representative

SS&C Technologies is a leading provider of investment and financial services and software for the financial services and healthcare industries. As a Product Representative for the Client Services (CS) Group, you will play a critical role in ensuring the successful use of our solutions and delivering exceptional customer satisfaction.

Key Responsibilities:
  • Provide top-notch support to Advent Software's clients via phone, web, and email, resolving technical and product functionality inquiries.
  • Collaborate with cross-functional teams to identify and address client needs, ensuring seamless support experiences.
  • Develop and maintain in-depth knowledge of our products and services, staying up-to-date on industry trends and best practices.
  • Work closely with clients to understand their business requirements, providing tailored solutions and guidance to meet their needs.
What We Offer:
  • A comprehensive training program, including hands-on experience with our products and services.
  • A dynamic and supportive team environment, with opportunities for growth and professional development.
  • A competitive compensation package, including health, dental, and 401(k) benefits.
  • A flexible work arrangement, with options for remote work and a hybrid schedule.
Requirements:
  • Bachelor's degree in a related field, such as computer science, business management, or finance.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Proficiency in MS Windows, MS Office, and system architecture, with a willingness to learn and adapt to new technologies.

At SS&C Technologies, we are committed to fostering a diverse and inclusive work environment, where everyone has the opportunity to thrive and grow. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support experiences, we encourage you to apply for this exciting opportunity.



  • Jacksonville, Florida, United States Symrise AG Full time

    Role Overview The Client Support Specialist is responsible for managing daily operations within the customer service department to ensure seamless order processing and fulfillment. Key Responsibilities Provide comprehensive account management assistance to clients. Engage in proactive communication regarding account status and activities. ...


  • Jacksonville, Florida, United States SS&C Technologies Full time

    About the RoleSS&C Technologies is seeking a highly skilled and motivated Client Support Specialist to join our team. As a key member of our Client Services Group, you will play a critical role in providing exceptional support to our clients, ensuring their successful use of our solutions and delivering a high level of customer satisfaction.Key...


  • Jacksonville, Florida, United States SS&C Technologies Full time

    About the RoleSS&C Technologies is seeking a highly skilled and motivated Client Support Specialist to join our team. As a key member of our Client Services Group, you will play a critical role in providing exceptional support to our clients, ensuring their successful use of our solutions and delivering a high level of customer satisfaction.Key...


  • Jacksonville, Florida, United States Insight Global Full time

    Client Support Analyst Job DescriptionWe are seeking a skilled Client Support Analyst to join our team at Insight Global. As a Client Support Analyst, you will play a critical role in assisting our clients with basic issues and tracking tickets/calls within the Salesforce platform.Key Responsibilities:Provide exceptional customer service and support to...


  • Jacksonville, Florida, United States Insight Global Full time

    Job Title: Client Support AnalystWe are seeking a highly skilled Client Support Analyst to join our team at Insight Global. As a Client Support Analyst, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a seamless user experience.Key Responsibilities:Assist clients with basic issues...


  • Jacksonville, Florida, United States SS&C Technologies Full time

    Unlock Your Potential as a Product RepresentativeAt SS&C Technologies, we're seeking a talented Product Representative to join our Client Services team. As a key member of our global support team, you'll play a vital role in delivering exceptional customer experiences and ensuring the successful use of our software solutions.Key Responsibilities:Provide...


  • Jacksonville, Florida, United States SS&C Technologies Full time

    Job DescriptionSS&C Technologies is a leading provider of investment and financial services and software for the financial services and healthcare industries. As a Product Representative for the Client Services (CS) Group, you will play a critical role in ensuring the successful use of our solutions and delivering exceptional customer satisfaction.Key...


  • Jacksonville, Florida, United States Insight Global Full time

    Job DescriptionAn employer in the healthcare software industry is seeking multiple Client Support Analysts to join their team in Jacksonville, FL.This role involves assisting external users of the company's software with basic issues and tracking tickets/calls within the Salesforce platform.Selected individuals will participate in a 2-week training program...


  • Jacksonville, Florida, United States Insight Global Full time

    Job DescriptionAn employer in the healthcare software industry is seeking multiple Client Support Analysts to join their team in Jacksonville, FL.This role involves assisting current external users of the company's software with basic issues and tracking tickets/calls within the Salesforce platform.Selected individuals will join a hiring class scheduled to...

  • IT Support Specialist

    3 weeks ago


    Jacksonville, Florida, United States ASM Global Full time

    Job Title: IT Support SpecialistASM Global, the leader in privately managed public assembly facilities, is seeking a highly skilled IT Support Specialist to join their team. As a key member of the IT department, you will be responsible for ensuring the smooth operation of all electronics and telecommunications systems, as well as providing technical support...


  • Jacksonville, Florida, United States Merge IT Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Key Responsibilities:Provide complex technical support and assistance to...


  • Jacksonville, Florida, United States My Consulting Offer Full time

    About the role Sales and Enrollment Specialist at My Consulting OfferKey Responsibilities:Act as the primary point of contact for potential clients, engaging with them to determine the suitability of our services.Manage the entire client journey, from initial correspondence to onboarding and pairing with a suitable coach.Collaborate with the team to ensure...

  • IT Support Specialist

    3 weeks ago


    Jacksonville, Florida, United States iVenture Solutions Full time

    Job OverviewiVenture Solutions is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their desktops, applications, and networks are running smoothly.Key ResponsibilitiesProvide Tier 2 desktop and application support, including new...


  • Jacksonville, Florida, United States City of Jacksonville, FL Full time

    Job Title: Technology Support SpecialistJoin the City of Jacksonville, FL team as a Technology Support Specialist and play a vital role in providing technical support to clients based on ticketed incidents and requests. As a key member of our IT team, you will be responsible for troubleshooting hardware and software problems, managing service requests, and...


  • Jacksonville, Florida, United States Paysafe Full time

    About Paysafe:Paysafe is a leading payments platform that enables businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately...


  • Jacksonville, Florida, United States City of Jacksonville Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at the City of Jacksonville. As a Technical Support Specialist, you will be responsible for providing technical support to clients based on ticketed incidents and requests, ensuring prompt resolution and maintaining high levels of customer satisfaction.Key...


  • Jacksonville, Florida, United States The CSI Companies Full time

    Desktop Support Specialist Job DescriptionCSI Companies is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide technical support to our internal employees to ensure the optimal operation of our in-house computer systems.Key Responsibilities:Provide technical support to internal employeesEnsure the...


  • Jacksonville, Florida, United States City of Jacksonville, FL Full time

    Job Title: Technology Support SpecialistJoin the City of Jacksonville, FL team as a Technology Support Specialist and play a vital role in providing technical support to clients. As a member of our IT team, you will be responsible for troubleshooting hardware and software problems, managing service requests, and delivering exceptional customer service.Key...

  • IT Support Specialist

    3 weeks ago


    Jacksonville, Florida, United States ASM Global Full time

    ASM Global, a leading company in the management of public assembly facilities, is seeking a Part-Time IT Support Specialist to join their team.Key Responsibilities:Install, repair, and maintain all electronics and telecommunications systems.Provide technical support for audio-visual equipment and other IT systems.About the Role:This is an excellent...


  • Jacksonville, Florida, United States Virtual Full time

    Job Title: Technical Support SpecialistAt Virtual, we are seeking a skilled Technical Support Specialist to assist our clients with hurricane-related issues.Job Summary:We are looking for a technical support professional to provide assistance to insurance customers and businesses. The ideal candidate will have excellent communication skills, a strong...