Field Service Representative

1 week ago


Aurora, Colorado, United States The Hillman Group, Inc. Full time
Job Summary

As a Field Service Representative with The Hillman Group, Inc., you will provide exceptional merchandising services and on-site customer support to ensure that our customers' needs are met and exceeded. This role requires strong organizational and problem-solving skills, as well as the ability to establish and maintain effective working relationships with customers and store personnel.

Key Responsibilities
  • Travel to and among customer store locations to provide merchandising services and support.
  • Maintain customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, and placing customer orders.
  • Conduct product training for store personnel as required.
  • Improve and grow sales by securing additional store retail space and through cross-merchandising, end cap placement, etc.
  • Attend promotional days and grand openings to educate customers and employees on Hillman product lines.
Requirements
  • High school diploma or equivalent.
  • Two years of field service or merchandising experience preferred.
  • Intermediate knowledge of Word, Excel, and Windows.
  • Able to read and execute store plan-o-grams in an efficient manner.
  • Strong interpersonal and communication skills.
Work Environment and Physical Demands

This role requires regular travel to and among store locations, with occasional overnight stays as required. You will be exposed to various work environments, including cramped quarters, dust, fumes, or odors. You must be able to lift up to 30 pounds and occasionally push or pull up to 100 pounds.



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