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Field Service Technician

1 month ago

Chicago, Illinois, United States Duravant Full time
Job Title: Field Service Technician

Marlen International, a leading manufacturer of food processing equipment, is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers' equipment, ensuring optimal performance and minimizing downtime.

Key Responsibilities:
  • Conduct field service calls to install, commission, and repair equipment
  • Perform mechanical and electrical modifications, including PLC programming and servo drive configuration
  • Conduct site visit meetings with customer contacts to explain job scope and work completed
  • Provide training to customers' personnel on equipment operation and maintenance
  • Achieve service delivery goals, including response time, first time fix, and customer satisfaction rates
Requirements:
  • AAS or BS in Mechatronics, EE, EET, EECS, or Industrial Electronics
  • 3 years' experience with solid knowledge and interaction of mechanical, electrical, pneumatic components, and HMI
  • 3 years' experience diagnosing, troubleshooting, emergency service, and repairing electronics and mechanical machine problems in the field
  • AB CompactLogix PLC and RSLogix500/5000 programming experience, including minor modifications to PLC programs and accessing networks through PLC to troubleshoot issues
  • Variable Frequency Drive (VFD) parameter configuration and Servo drives and motors configurations
  • Valid driver's license and ability to qualify for a US passport
Preferred Qualifications:
  • Knowledge of automated machine controls and industrial automation technology
  • Ability to read and follow blueprints, machine drawings, and electrical drawings
  • Proficient in the use of a laptop computer, iPad, and standard software
  • Strong ability to use a variety of common power and hand tools
Work Environment:

This job will require about 80-90% travel and may include non-traditional work hours such as weekends and holidays. Some facilities will require help on 2nd and 3rd shifts. The working conditions within a processing facility can be cold or hot and damp/wet. The position will require the use of personal protection devices (ear plugs, hard hat, and eye protection). When not traveling, work will be completed from hotels, home, and/or office.

This job requires the ability to work safely and efficiently according to industry standards. The employee must be able to lift and/or move up to 75 pounds and stand for a minimum of 8 hours per day. The employee is frequently required to grasp, handle, and feel objects, control and manage tools, and use hands and arms. The employee is occasionally required to walk, stoop, kneel, and crouch.