Cashier

1 week ago

American Fork, Utah, United States Heirloom Restaurant Group Full time
{"Responsibilities": {"Customer Service": "Deliver Exceptional Customer Experiences
  • Engage with customers in a friendly and welcoming manner.
  • Provide top-notch customer service by answering questions, offering assistance, and processing orders accurately.
  • Ensure customer orders are received and processed promptly and efficiently.
  • Address customer concerns or issues related to orders, payments, or service.
  • Collaborate with management to resolve more complex problems.
Cash Handling
  • Handle cash, credit cards, and other forms of payment accurately.
  • Provide change to customers and process transactions in accordance with established procedures.
  • Follow cash handling policies and procedures to prevent discrepancies.
  • Adhere to security measures to safeguard against theft or fraud.
  • Complete end-of-shift procedures, including balancing cash registers and preparing reports.
  • Secure cash and close out the POS system accurately.
Menu Knowledge
  • Have a good understanding of the menu items, including ingredients and pricing.
  • Assist customers with menu inquiries and provide recommendations if needed.
  • Suggest additional items, promotions, or upsells to enhance the customer's dining experience.
Maintain Clean and Organized Workspace
  • Keep the cashier area clean and well-organized.
  • Arrange menus, promotional materials, and other items neatly.
Communication
  • Communicate effectively with kitchen and serving staff to ensure accurate and timely order fulfillment.
  • Relay special requests or modifications from customers to the kitchen.
Requirements
  • Previous cashier or customer service experience is preferred.
  • Strong numerical and math skills for accurate transaction processing.
  • Excellent communication and interpersonal skills.
  • Familiarity with POS systems and basic computer skills.
  • Ability to work in a fast-paced environment with attention to detail.
  • Flexibility to work evenings, weekends, and holidays.
  • Knowledge of food safety and hygiene standards.
Benefits
  • Free Food
  • Paid Time Off for FT employees
  • Insurance Reimbursement Plans for FT employees

Heirloom Restaurant Group is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunities, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

Salary Description

$15-18 per hour

"}

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