Key Account Support Specialist
2 weeks ago
Four Hands is a leading global designer and wholesaler of lifestyle home furnishings. We provide an elevated feel to our products by blending styles, materials, and textures from around the world.
We design, manufacture, and distribute our products, supporting the growing needs of large retail chains, e-commerce businesses, independent regional stores, and interior designers.
We're seeking a dynamic Key Account Support Specialist to join our Sales Operations team and take on a vital role in cultivating and expanding our top-tier client relationships.
Responsibilities- Partner with National Account Executives to understand customer insights and maximize results from key clients
- Elevate the customer experience by addressing concerns and resolving issues in a timely manner, anticipating client needs, and implementing improvements
- Support seamless implementation of new products by creating presentations, training materials, and outlining product information
- Generate and present ad-hoc reports for Account Executives to drive key sales initiatives
- Foster effective communication and collaboration across Sales, Logistics, Warehouse, Art Studio, and other internal stakeholders to streamline processes
- Bachelor's Degree required
- 3+ years of experience in a customer-facing or customer support role
- Salesforce experience strongly preferred
- Advanced proficiency in Microsoft Excel (vlookup and pivot table experience)
- Excellent organizational skills and the ability to multitask effectively in a fast-paced environment
- A friendly and collaborative demeanor, with the ability to work well in a team environment
- Strong decision-making skills and the ability to work independently
- Ability to work in an international environment with diverse teams and customers
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Key Account Support Specialist
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Austin, Texas, United States Four Hands Full timeKey Account Support SpecialistFour Hands, a leader in lifestyle home furnishings, is seeking a highly motivated and organized Key Account Support Specialist to join our Sales Operations team in Austin, TX. This role will partner with National Account Executives to drive maximum results from critical customer relationships.ResponsibilitiesPartner with...
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