Retail Customer Experience Coordinator
1 week ago
We are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.
Key Responsibilities- Lead by example, providing outstanding customer service and promoting loyalty programs
- Train and mentor Associates on front-end principles and personalizing the customer experience
- Assign registers, support POS coverage needs, and coordinate breaks for Associates
- Address customer concerns and issues promptly, ensuring a positive customer experience
- Communicate effectively with management and Associates, prioritizing tasks and providing progress updates
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques and customer service principles
- Capable of multi-tasking and prioritizing tasks effectively
- Strong communication and organizational skills with attention to detail
As a Retail Customer Experience Coordinator at Marshalls, you will enjoy a competitive starting pay range of $13.00 to $13.50 per hour, as well as a range of benefits, including Associate discount, EAP, and 401(k) Associate contributions. We are an equal opportunity employer and welcome applicants from diverse backgrounds.
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Customer Experience Coordinator
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