Customer Service Representative

2 days ago


Reno, Nevada, United States Hertz Full time
Job Summary

The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.

Key Responsibilities
  • Provide attentive, courteous, and expeditious service to customers as they return their vehicles.
  • Build relationships with customers and provide strong oral and written communication skills.
  • Upsell and overcome customer objections.
  • Display a high level of ownership, accountability, and initiative.
  • Must have a valid driver's license.
Benefits and Perks
  • 40% off any standard Hertz Rental.
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts – Theme Park Tickets, Gym Discounts & more.
About Hertz

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.

Equal Employment Opportunity

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities.



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