Medical Office Coordinator

1 month ago


Chesterfield, Missouri, United States LifeStance Health Full time
Job Summary:

The Practice Coordinator is responsible for managing the front office daily activities, ensuring quality customer service to patients and clinicians. This role requires strong communication skills, multitasking abilities, and a commitment to delivering high-quality patient experiences.


Benefits:

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance.

Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay, and an Employee Assistance Program.

Responsibilities:

Operational Excellence:

Create a positive work environment, support in-office clinician and staff engagement activities, and ensure the practice is running smoothly and prepared for patients and clinicians.

Conduct schedule prep process for all patients, ensure all paperwork and documentation is complete, and patient chart is prepared.

General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email, and office upkeep.


Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.

Patient Support:

Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations.


Manage front desk responsibilities, including greeting and checking patients in/out in a courteous manner.

Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, and miscellaneous inquiries.


Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests, triage patient issues and resolution, and collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.

Clinician Support:

Provide general clinician support, assist clinicians with administrative questions and/or duties, and coordinate with clinicians pertaining to any additional patient questions.

Maintain a pleasant, secure, and motivational working environment in the Practice.


Required Skills/Abilities:

Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs). Comfortable handling sensitive and confidential information (HIPAA).

  • Chesterfield, Missouri, United States PainPoint Health Full time

    Job DescriptionWe are seeking a skilled and organized Medical Receptionist to provide exceptional customer service, manage patient records, schedule appointments, and offer administrative support in a medical office setting.Key Responsibilities:Greet patients and visitors in a friendly and professional mannerAnswer phone calls and respond to inquiries or...


  • Chesterfield, Missouri, United States Mercy Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Mercy. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreets and directs patients and visitors, ensuring a positive...


  • Chesterfield, Missouri, United States Gateway Gastroenterology Full time

    Medical Administrative Support RoleGateway Gastroenterology is an independent medical group seeking a skilled Medical Administrative Support Specialist to join our team.About the Role:The Medical Administrative Support Specialist will provide administrative support to our providers, ensuring seamless patient care and efficient office operations.Key...


  • Chesterfield, Missouri, United States Mercy Full time

    Overview:At Mercy, we are seeking a skilled Patient Care Coordinator to join our team. This role is a critical part of our vAcute program, which provides 24/7 virtual acute care to patients outside of the hospital setting.The Patient Care Coordinator will be responsible for facilitating patient/family experience by providing coordinated personal,...


  • Chesterfield, Missouri, United States Mercy Full time

    Overview:vAcute is a 24x7 virtual acute care department that provides coordinated personal, professional, and compassionate service to patients. The team is comprised of navigators, RNs, Advanced Practice clinicians, and a board-certified Emergency Medicine physician. This collaborative group works to take care of patients outside of the hospital setting, in...

  • Probation Officer

    3 weeks ago


    Chesterfield, Missouri, United States Chesterfield County, VA Full time

    Job SummaryThe Pre-trial/Probation Officer-Medication Assisted Treatment (MAT) is responsible for providing screening, treatment planning, case management, and court reporting. This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance,...


  • Chesterfield, Missouri, United States Gateway Gastroenterology Full time

    Medical Administrative Support RoleAt Gateway Gastroenterology, we are seeking a highly organized and detail-oriented Medical Administrative Support professional to join our team.Key Responsibilities:Patient Management: Greet patients and visitors with a professional and courteous demeanor, answer phones, respond to inquiries, and direct calls to appropriate...

  • Probation Officer

    4 weeks ago


    Chesterfield, Missouri, United States Chesterfield County, VA Full time

    Job Summary:The Probation Officer - Medication Assisted Treatment Specialist will provide screening, treatment planning, case management, and court reporting for clients in need of medication assisted treatment (MAT). The ideal candidate will have experience working in the criminal justice/probation field and knowledge of evidence-based practices, including...


  • Chesterfield, Missouri, United States Flat Branch Home Loans Full time

    Flat Branch Home Loans is seeking a detail-oriented Mortgage Loan Officer Assistant to join our team. As a key member of our mortgage operations team, you will play a vital role in communicating with referral partners, clients, and industry professionals to nurture relationships and develop new business opportunities. Your responsibilities will include...

  • Clinical Office Nurse

    4 weeks ago


    Chesterfield, Missouri, United States Gateway Gastroenterology Full time

    Nurse Position Description:Gateway Gastroenterology is seeking a clinical office nurse to provide patient-centered care in our office and infusion center. Our nurses work Monday-Friday with no after-hours call or weekend call. Full-time or part-time positions are available, offering health benefits, retirement benefits, paid vacations, and holiday pay.Nurse...


  • Chesterfield, Missouri, United States RAYUS Radiology Full time

    Front Office Associate at RAYUS RadiologyWe are seeking a skilled and friendly Front Office Associate to join our team at RAYUS Radiology. As a key member of our front office team, you will be responsible for providing exceptional patient service and support to our patients and referring professionals.Key Responsibilities:Registration: Greet and register...


  • Chesterfield, Missouri, United States Gateway Gastroenterology Full time

    Nurse Position Overview:Gateway Gastroenterology is seeking a skilled clinical office nurse to provide high-quality patient care in our office and infusion center. As a key member of our team, you will work closely with our gastroenterology team to develop and implement patient care plans that meet the unique needs of each patient.Key...


  • Chesterfield, Missouri, United States Mercy Full time

    Hospital at Home Program Coordinator Job SummaryWe are seeking a highly skilled Licensed Practical Nurse to join our Hospital at Home team as a Program Coordinator. In this role, you will provide day-to-day hospital-based operations and logistics support to our clinical team, ensuring seamless patient care and exceptional experiences for our patients and...

  • Clinical Office Nurse

    4 weeks ago


    Chesterfield, Missouri, United States Gateway Gastroenterology Full time

    Job Title: Clinical Office Nurse - Gastroenterology SpecialistJob Summary: We are seeking a skilled and compassionate Clinical Office Nurse to join our team at Gateway Gastroenterology. As a Clinical Office Nurse, you will play a vital role in providing high-quality patient care in our office and infusion center.Responsibilities:Administer IV medications and...

  • Clinical Office Nurse

    4 weeks ago


    Chesterfield, Missouri, United States Gateway Gastroenterology Full time

    Nurse Position Description:Gateway Gastroenterology is seeking a clinical office nurse to provide patient-centered care in our office and infusion center. Our nurses work Monday-Friday with no after-hours call or weekend call. We offer full-time or part-time positions, health benefits, retirement benefits, paid vacations, and holiday pay.**Nurse...

  • Clinical Office Nurse

    4 weeks ago


    Chesterfield, Missouri, United States Gateway Gastroenterology Full time

    Nurse Position Description:Gateway Gastroenterology is seeking a clinical office nurse to provide patient-centered care in our office and infusion center. Our nurses work Monday-Friday with no after-hours call or weekend call. Full-time or part-time positions are available. As part of our employment package, we offer health benefits, retirement benefits,...

  • Clinical Office Nurse

    4 weeks ago


    Chesterfield, Missouri, United States Gateway Gastroenterology Full time

    Nurse Position Description:Gateway Gastroenterology is seeking a clinical office nurse to provide patient-centered care in our office and infusion center. Our nurses work Monday-Friday with no after-hours call or weekend call. We offer full-time or part-time positions, health benefits, retirement benefits, paid vacations, and holiday pay.**Nurse...

  • Probation Officer

    3 weeks ago


    Chesterfield, Missouri, United States Chesterfield County, VA Full time

    Job SummaryAs a Probation Officer with Chesterfield County, you will play a critical role in providing local probation services to adults while ensuring public safety. This position requires excellent communication skills in both English and Spanish, as well as experience working with clients within the criminal justice system. If you are passionate about...


  • Chesterfield, Missouri, United States nimble international Full time

    Job OverviewNimble International is seeking a skilled Medical Transcriptionist to join our team. As a Medical Transcriptionist, you will be responsible for transcribing medical reports, summaries, and office visit notes from recorded messages from healthcare providers.The ideal candidate will have a strong understanding of medical terminology, grammar, and...


  • Chesterfield, Missouri, United States Medix™ Full time

    Pharmacy Prior Authorization Specialist Job DescriptionAt Medix, our team is dedicated to delivering exceptional patient care. We are seeking a skilled Pharmacy Prior Authorization Specialist to support our efforts.Job Title: Pharmacy Prior Authorization SpecialistResponsibilities:Support the initiation of new prior authorization requests for...