Optical Manager

2 days ago


Garden City, Michigan, United States Warby Parker Full time
Job Title: Licensed Optical Assistant Manager

Warby Parker is seeking a highly skilled Licensed Optical Manager to join our in-house Optical team.

Job Summary:

We're looking for a strong leader and mentor who can drive optical metrics, adhere to strict optical standards, and provide exceptional customer service.

Key Responsibilities:
  • Lead a team of Opticians and provide coaching and feedback to ensure exceptional service standards.
  • Manage optical duties, including taking and recording measurements, adjusting and fitting eyewear, and checking finished eyewear for accuracy.
  • Work directly with customers to help meet their eyewear needs, explain prescription terminology, and provide product recommendations.
  • Stay up-to-date with HR policies and procedures to promote a productive and safe work environment.
  • Support general store systems, inventory databases, and business operations.
Requirements:
  • Licensed dispensing optician in states that require a license (or ABO-certified optician in non-licensing states).
  • 2+ years of management experience.
  • Strong leadership and mentoring skills.
  • Ability to operate with a high sense of professionalism and open-mindedness.
  • Passionate about the eyewear and retail industries.
  • Clear and effective communication skills.
  • Detail-oriented and organized with the ability to prioritize tasks and responsibilities.
What We Offer:
  • Competitive hourly rate ($32.25-$39 USD).
  • Cash bonus as part of the total compensation package.
  • Health, vision, and dental insurance.
  • Life and AD&D insurance.
  • Paid time off.
  • Paid holidays.
  • Retirement savings plan with a company match.
  • Parental leave (non-birthing parents included).
  • Short-term disability.
  • Employee Assistance Program (EAP).
  • Bereavement Leave.
  • Optical Education Reimbursement.
  • Snack Pantry.
About Us:

Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be.

We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. We've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since our founding in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests.

Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.


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