Optical Manager

4 days ago


Garden City, New York, United States Warby Parker Full time
Job Title: Licensed Optical Manager

Warby Parker is seeking a highly skilled Licensed Optical Manager to join our in-house Optical team. As a key member of our team, you will be responsible for leading our Opticians and providing exceptional customer experiences.

Key Responsibilities:
  • Lead a team of Opticians and provide guidance and support to ensure exceptional customer service.
  • Work directly with customers to meet their eyewear needs, including taking and recording measurements, adjusting and fitting eyewear, and checking for accuracy.
  • Manage optical duties, including checking finished eyewear for quality and accuracy, and explaining prescription terminology and product offerings to customers.
  • Develop and implement retail experience programs to increase customer loyalty and engagement.
Requirements:
  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of management experience.
  • A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards.
  • Able to operate with a high sense of professionalism and open-mindedness when making decisions on behalf of the team.
  • Passionate about the eyewear and retail industries.
  • A clear and effective communicator who can break down technical terms for customers.
  • Dedicated to going above-and-beyond to make customers (and teammates) happy.
  • Detail-oriented, organized, and capable of prioritizing tasks and responsibilities in a fast-paced environment.
Benefits:
  • Health, vision, and dental insurance.
  • Life and AD&D Insurance.
  • Paid time off.
  • Paid Holidays.
  • Retirement savings plan with a company match.
  • Parental leave (non-birthing parents included).
  • Short-term disability.
  • Employee Assistance Program (EAP).
  • Bereavement Leave.
  • Optical Education Reimbursement.
  • Snack Pantry.

Warby Parker offers a competitive salary range of $32.25-$39 USD per hour, plus a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

About Us:

Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it.

We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.


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